Company : SSKL E-Retail Infratech Llp
Head Office : Kolkata
Industry : Online Shopping
Service / Product : Home Appliances
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Website : https://www.apcofabrics.com/
Customer Contact Number :
Call Us : 900 7287 210
Email Us : cartplus.in AT gmail.com
Related : Miele India Delhi Customer Contact Phone Number : www.customercare.gen.in/7833.html
Regd. Office Address :
SSKL E-RETAIL INFRATECH LLP.,
Kolkata – 700 052.
Shipping & Delivery :
** Your order shall be processed and the product shall be delivered to you within 3-7 days by our designated courier at no extra cost.
** There can be situations when the product you have ordered is run out of stock, in that event you shall be intimated about the same and your order will be treated as cancelled and any money paid shall be refunded as per our refund policy.
** In case you do not receive your product within 7 days of placing the order you may contact our helpline no. 9007287210 or email the details at cartplus.in AT gmail.com.
Return Policy :
** Any request for return of goods shall be directed to the Seller. Ordinarily goods once sold and unpacked cannot be returned unless there is a defect or discrepancy in the product delivered from that which is ordered.
For eg: if there is a mismatch of specification between the ordered product and that which is delivered, the product is not equal to that which is ordered and dead on arrival etc.
** Any request for return has to be made at the earliest preferably within 24 hours from the date of delivery and the reason for such returns has to be specified. The quicker the request, the better the chances of minimizing any dispute.
** Any packed goods can be returned without assigning any reason within 48 hours from date of delivery subject to verification of the contents of the packet at our end.
** Any refund in case of return shall be governed by our refund policy.
Grievance And Refunds Policy :
** Cartplus.in has been created to ensure that its users have a transparent access to resellers and hence we believe that trust is the basis of initiating the transaction. In case the exhibited product does not match its descriptions then the same can be returned or exchanged provided that the original seal is not tampered with and that the product has not been used or mutilated.
** You may shoot a video of the delivered product and send it to us with your grievance and we shall address the same by intervention and resolve the issue in a fair manner.
** We have a grievance redressal system and shall do all that is possible to resolve disputes, if any fairly and judiciously.
** Refunds shall be permitted in case of cancellation of the transaction before delivery or after a dispute has been raised and resolved in favour of the user. However, no refunds shall be made in cash and shall be mandatorily processed through banking channels and may take upto 15 days to reflect in the user’s bank account.
** All requests for refunds should be emailed to cartplus.in AT gmail.com