Company : Royal Marketplace Pvt Ltd
Head Office : Gurgaon
Industry : Online Shopping
Service / Product : Men & Women Accessories, Jewellery,
Website : youshine [dot] in
Customer Contact Number :
Mobile : (0) 92130 23690
Phone No. : (0124) 4300526
Related : Etashee Market Place Delhi Customer Support Number : www.customercare.gen.in/7922.html
Store Numbers :
Gurgaon : 070422 94130
Noida : 070422 94132
New Delhi : 070422 94133
Bangalore : 080-67266490
Mumbai : 022-61801590
Pune : 020-66890390
Chandigarh : 0172-4022027
Surat : 0261-6795490
Mumbai : 022 – 28882144
New Delhi : 08527597165
Contact Address :
Royal Marketplace Pvt Ltd
Sco-40, 1St Floor, Sector 31 Market
Gurgaon – 122 001
Haryana
Shipping Policy :
Delivery Time :
** Though your online orders at are immediately processed, our products usually take 4 to 6 working days to reach your doorstep.
** That’s not long, is it considering all the potholes (real and metaphorical) we have to jump through to move within the country.
** To ensure that your order is delivered spic n’ span and right-on-time, please make sure of the following while entering your Shipping Address and Phone Number details.
** This might sound silly, but you’ll be surprised at how many orders get delayed because of a pincode mismatch, or the wrong address.
1. Provide your complete address details with your House Number, Floor, Street Name and Locality preferably along with a Landmark – a temple, a departmental store, a huge pink building, anything that could help us reach you faster.
2. Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
3. Kindly make sure that Phone Number (preferably Mobile) is correct and reachable. We may need to call you for delivery related queries.
** In case of Cash on Delivery (COD) orders, please make sure someone is available (we love pets, but they don’t count, sorry) at the shipping address to pay cash by tendering exact change.
** Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service immediately at +91-92130 23690 or contact AT youshine.in.
Payment Terms :
** We accept payment through Net Banking, all major Credit Cards, Debit Cards and COD. COD is available only in select cities.
** With COD you shall be required to pay cash on delivery of the goods you ordered.
** We also accept payment through Cheque, Demand Draft or NEFT.
** Please call our friendly Customer Support Team for more information.
Shipping Charges :
** We offer Free Shipping On All Orders. No Minimum Order Value, No Conditions, No Hassles. It Doesn’T Get Any Better Than This!!
Return Policy :
Order Cancellation :
** Last minute financial crunch? Fret not! To cancel an already ordered youshine product, simply call our customer service at +91-92130-23690 between 10 am to 6 pm, Monday-Friday and provide them with your order details.
** In case you receive a shipment confirmation email stating your order has already been shipped, please call up our friendly customer support team and do not accept the shipment.
Returns Policy :
** Please note that used products (visible dents/scratches/breakage etc.) or products on SALE cannot be returned.
How do I return unused goods?
** To return unused goods, please get in touch with our customer service team and we will guide you through the return process. The process will depend on your location and the category of the goods you wish to return.
Refund Policy :
** Refunds are processed in a maximum of 15 days from the date on which youshine receives the returned goods. A refund cheque will be deposited in your bank account or sent to you through courier in case of Cash on Delivery orders.
** The cheque will be made in favour of the “Billing Name” you had used when placing the order. In case of prepaid orders through Net Banking, Debit Card or Credit Card, the amount will be transferred back into the bank account from which it was paid.