aces.gov.in Help Desk Number : Automation of Central Excise & Service Tax

Company : ACES Automation of Central Excise & Service Tax
Head Quarters : New Delhi
Industry : Government
Service/Product : Dealer Return, New Assessee, Existing Assessee, Account Blocked
Website : https://aces.gov.in/help.jsp

ACES Help Desk Number

Toll-Free Number : 1800 1200 232

Related / Similar Service : Income Tax e-Filing Helpdesk Number

A National Call Centre “CBEC Mitra Helpdesk” is available to provide its services 24/7 to both ACES and GST helpdesk requirements. In case of any difficulty in accessing or using the ACES/CBEC-GST Applications, Departmental users as well as Dealers can seek help of the CBEC Mitra Helpdesk by sending e-mail to cbecmitra.helpdesk AT icegate.gov.in or calling up National Toll-Free Number 1800 1200 232

Contact us

Delhi  :
Directorate General of Systems & Data Management
4th & 5th Floor,
Samrat Hotel Chanakyapuri,
New Delhi – 110 021
S.No Name Designation E-mail Telephone No.
1 Y.S.Shahrawat I.R.S Director General 011 – 2687 7960
2 M.R.R.Reddy I.R.S Additional Director General 011 – 2611 3618
3 Manish Saxena I.R.S Additional Director General 011 – 2611 3619
4 Ajit Nirala I.R.S Deputy Director 011 – 268 74067

Chennai :
Directorate General of Systems & Data Management
South Zone,26/1,
Uthamar Gandhi Saalai,Nungambakkam,
Chennai-600 034
S.No Name Designation Telephone No.
1 R.Bhagya Devi I.R.S Additional Director General 044 – 2833 1101
2 B.Senthilvelavan I.R.S Additional Director 044 – 2833 1103
3 S. Kalyan Iyer I.R.S Assistant Director 044 – 2833 1116
4 Vignan Pattamatta I.R.S Assistant Director 044 – 2833 1103

General FAQ

What is ACES?
ACES stands for Automation of Central Excise and Service Tax. It is a centralized, web based software application which automates various processes of Central Excise and Service Tax for Assessees and Department, and gives complete end to end solution. Any Assessee can register with Department using ACES application, can file tax return, claims & intimations, track its status and get online messages.

How many parts are there in ACES?
ACES application has two parts, one is for Central Excise and other for Service Tax. Assessee has to register separately to use each of them.

What are the various Central Excise processes covered in ACES?
In ACES, the various processes of Central Excise automated are ? Registration, Returns, Refunds & Rebate, Claims & Intimations, Provisional Assessments, Exports, Dispute Resolution and Audit.

What are the various Service Tax processes covered in ACES?
In ACES, the various processes of Service Tax automated are ? Registration, Returns, Refunds, ST3A, Dispute Resolution and Audit.

Who can use ACES?
Any person who wishes to transact any business with Central Excise or Service Tax Department can use ACES.

For what can I use ACES?
ACES can be used for:
** Online registration and amendment of registration details
** Electronic filing of documents such as Returns, Claims, Intimations and permissions
** Online tracking of the status of applications, claims and permissions
** Online facility to view documents like Registration Certificate, Returns, Show Cause Notice, Order-In-Original etc.

Can a user register with ACES application if one does not have PAN Number?
Yes, a user not having PAN number can register with ACES application. PAN number is required if Assessee wants to file a refund claim.

What is the name and URL of the ACES homepage?
ACES website, known as ACES Homepage, is hosted at aces.gov.in