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indiannavy.nic.in NAVPEN Toll Free Helpline Number : Naval Pension Office

Company : Naval Pension Office NAVPEN
Head Quarters : Mumbai
Industry : Government
Service/Product : Pension Service
Website : https://indiannavy.nic.in/

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NAVPEN Toll Free Helpline Number

Toll Free Helpline : 1800220560
Email : navpen-navy AT nic.in

Related / Similar Service : CPAO Toll Free Number

Help Desk

Section : Pension Section
Function : Processing of service pension, disability pension, Reservist pension, Death while in service, Death after service (FP), Joint notification of pensioner, Dismissal and SNLR cases, Invalid cases.
Contact No : 022- 2507 5600

Section : Release Section
Function : Release formalities such as :- issue of discharge book, IN 271, Trade Certificate, NCO code, Equivalent Graduation Certificate, Railway Warrant from Mumbai to Home Station, SPR for individual, Making all the payments such as AFPPF, NGIF/Leave encashment.
Contact No : 022-2507 5615/16

Section : General Branch Section
Function : Preparation of sea service extract for serving and retired naval personnel, issue of duplicate discharge certificate, Change of permanent address/name, registration of new born child/marriage in service record, Employment assistance to the dependent of late sailors, Counting of former naval service towards civil service and pay fixation, Verification of character and antecedent, Confirmation of the ex-servicemen status, Intimation of permanent address, Verificatin of service certificates, Issue of dependant certificate, Issue of duplicate NCO code certificate, Forwarding of application for enrolment to DSC as JCO and ORS, Forwarding the name of ex-sailors volunteered for parade.
Contact No : 022- 2507 5618

Section : Verification Section
Function : Matching of SD’s with the system (release sailors, BOD and SNLR cases), Verification of IN 183, IN 271 and leave encashment.
Contact No : 022- 2507 5426

Section : Legal Section
Function : Deals with RTI and Court cases.
Contact No : 022- 2507 5623

Contact Address

The Logistics Officer-in-Charge,
Naval Pension Office, C/o INS Tanaji
Sion Trombay Road, Mankhurd,
Mumbai – 400 088
Tel: 022-25075455/ 5600/5615/5616
Fax: 022-25575605, 25075621, 25564823

FAQs

Common Grievances and Suggested Action :
I am not getting authorised rate of pension
** Pension Disbursing Authority (PDA) required to fix the pension as per relevant PCDA (P), Allahabad circulars. For example, if the pensioner is pre-2006 retiree, the Circular 501 is to be referred. All the tables of said circular are as per the Rank & Group of pensioner according to their date of retirement.

As per the corresponding table, the pension is to be revised according as per the length of service.

** No role of CABS in the matter
** To help pensioners, we write to the PDAs for correct fixing of pension and this action can be taken by the concerned CRSOs also.

Pre 2006 retired Hon Commission Officers requesting for parity in pension as per 6th CPC

The pension of the Hon Commission Officers, retired before pre – 2006 are to be revised as per the circular 501. W.E.F 24 Sep 12, the pension is to be revised as per the qualifying service

My husband has died, start my Family Pension

If name of the family pensioner is notified in the PPO then the PDA will commence the family pension after obtaining death certificate of husband and identify proof of the family pensioner. If the name has not been notified in the PPO then the family pensioner has to approach to Record Office/CABS for issue of Corrigendum PPO for commencement of Family Pension.

2nd wife requesting for pension in case of plural marriage

** If married second time during the life time of First wife then second marriage is null and void and the second wife is not eligible for any benefit.
** Children from second marriage is eligible for Family Pension.

Loss of PPOs

** In case of loss of Pensioner’s copy of PPO pensioner has to asked the same from his PDA.
** If the bank copy of the PPO has been lost, the bank has to forward a loss certificate for issue of duplicate PPO from CDA.

Non – receipt of Corrigendum PPOs

** Corrigendum PPOs are issued by CDA (N), including concerning revision post 6the CPC.
** Since the number of pensioners is very large, this process takes many years to cover all pensioners.
** Presently, ‘Project Sangam’ is underway for generation of Corrigendum PPOs to all ex-sailors.
** A separate cell has been established at CABS to collate data, punching of PPOs as per format of PCDA(N) and around 40,000 PPOs are expected to be issued by PCDA(N), Mumbai.

27 Comments
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  1. correction of rank in sparsh PPO correct rank in all document and all PPO is petty officer. whereas only sparsh PPO has wrongly type artificer-V. sparsh PPO no 401200000622. Name Nirag Pal Singh no 162582F kindly correct the rank and issue a new PPO as per correct rank petty officer

  2. Sir iam Ex L/MUS NO 188283T Girish mk My eppo is still not generated my PPO no 09/97/B/S/01647/2002.

  3. The name of my spouse in the original PPO and draft EPPO were correct. But when the fare E PPO came after the DOB correction, now there’s a letter missing in the name. Whom should I write/approach.

  4. chandra bhusan kumar

    Sir
    i am ex pome retired on 31 jan 2007 but till date my eppo not issue
    my detail
    NAME -CHANDRA BHUSAN KUMAR

    RANK- EX POME

    PPO NO- 0997BS000158 DATED 2007

    SIR pls suggest and help to release e ppo


    Thanks & Regards:
    Chandra bhusan kumar
    ex pome
    176241 z

  5. 142138-T, PO EL(P), KK SIVADASAN (Retd)

    On completion of my pension service,I retired on 30/06/1993. As per the directives of the ECHS organisation I have applied for updation of my ECHS card in to 64KB on 28/11/2020. Since my spouse name mismatch the card has not yet been issued to me which causes me heavy financial losses. As per School Leaving Certificate, Aadhaar and all other records My spouse name is SUDHA S. During my marriage declaration in 1990 the record office of the Ship has added a part of my name (ie DAS) to her name which created all the problems. In view of the above I request you to issue necessary guidelines to restore my spouse name as SUDHA S,in all service records.

  6. My husbands service no. 42909Y, retired on 1979,september, need to know the status and apply for his pension.
    Pls share mail Id to drop request mail.

  7. How can i correct my wife’s Name (spelling) & D.O.B. in my PPO. Please advice.

  8. V.SATHYANESAN,104960Y

    Please let me know the present position of my special pension.
    Corrected docoments were sent and received by pension office on 16/03/2020.

  9. I have not received any revised PPO till to date. I have INITIAL PPO issued in July 1992. Kindly confirm, when I will get my latest revised PPO. Further I have submitted my request along with proforma fillied with details of mine as well as family in Apr 2019 to revise my pension vide PCDA Allahabad Circular No-610 dated 05-11-2018., however no response received till date. Request to do the need full at the earliest. Surjeet Singh, Ex- SCPO, No. 105876B

  10. I send gmail before 7 days but till now no reply has bee iitiated.

  11. INDRAPAL SINGH HON SLT 151801B

    I M 31 OCT 19 RETIRED BATCH THANKS TO ALL RELEASE STAFF OFFICERS AND SAILOR THEY HAVE GIVEN ALL SUPPORT TO US WHICH THEY CAN DO BEST FOR US ,SIR FROM MY SIDE AND MY FAMILY SIDE THANKS TO ALL AND HAPPY NEW YEAR 2020( INDRAPAL SINGH HON SUB LT 151801B

  12. I sent my request for special pension in June-2018.Till 31.03.2019, my name is appearing under category Received at Navpen and data checked and credentials also verified. On 01.04.2019, I find my application with status, Application returned for correction. No reason of correction has been mentioned nor I have received the application back. Please advise actual correction status through email so that I can do the need full for which the application status has changed.

  13. My PS number is 125292-F. I am a disability pensioner, PPO number 09/B/S/001207/2014 bearing pension account number 33053383101. I am getting 50% disability pension till date and not getting the benefit of rounding it to 75% as per PCDA CIR 596. Two letters (reference number R07022825, dated 16/06/2018 and one reminder reference number CPPC/SBI dated 31/12/2018) had been sent to PCDA and NAVPEN by SBICPPC Trivandrum, Kerala for confirmation regarding revision. No reply has been received till date by SBICPPC. So kindly look in to the as it is causing huge financial loss for me.

  14. LPM is 201964. Please inform about pension.

  15. A letter was sent to the Chief Manager, CPPC, Central Bank of India. Reference Number is PEN/03/CPGRAM/CORR,Pension Cell,O/o Pr.CDA ((Navy), No.1, Cooperage Road, Colaba, Mumbai dated 21.07.2017 & 31.01.2018 about revision of pension as per Circular Number 568, 555 & 570 in the respect of Padam Bahadur Pradhan ex PO number 104524-F.

  16. I have not received any revised PPO till to date. Still I have PPO issued in 1995. Kindly confirm, when I will get my latest revised PPO. Further do I need to send any application with contact details to revise my pension vide PCDA Allahabad Circular No-610 dated 05-11-2018.

  17. I joined in Indian Navy 1956 and got discharged in 1967. Please let me know, how and where to apply for special pension as per Supreme Court recent Judgement. Ex SPO Number is 64960.

  18. I am a leading seaman, P. No. is 218095Y. I was locally discharged from ins zamorin, but my naval group family insurance fund, leave encashment money, etc were not given, please kindly do the further processing, I am not having any money, please.

  19. NON RELEASE OF PENSION EVEN AFTER SUBMITTING THE DIGITAL LIFE CERTIFICATE. AADHAR NUMBER IS LINKED WITH PENSION JEEVAN PRANAAM ID GIVEN BY DPDO 5980834365. JEEVAN PRAMAAN ID IS GIVEN ON 15TH NOVEMBER 2018. PPO NUMBER IS 0997BS00941986. THEY ARE SAYING, IT IS NOT RECEIVED. ONCE I MENTIONED THAT I HAVE THE COPY OF PRAMAAN ID, THEY SAY PROBABLY TS NUMBER IS NOT THERE. IS THIS A CORRECT STATEMENT? IF SO WHAT IS PURPOSE OF DIGITAL LIFE CERTIFICATE.

  20. Please send me the mail ID of logistic officer in charge for sending the documents for pension.

    1. My ex POR number is 109421k. I have retired from navy on 31st December 1994. But, I have not received any PPO after my long retirement. Please intimate me, how I will get my revised PPO.

    2. I retired from navy on 31st December 1994. My PPO number is 09/97/B/S/01518/1094. Request for revised PF.

  21. Kuwar Vijay Deonath

    My brother Suresh Deonath Kuwar is working in Maharushi Parsuram ship corporation navy, he is not in our contact from 2004. I have tried to find him many ways but failed, our father expired on 04/02/2015. Please help us to find him.

  22. I AM A EX CPOR SPL, NUMBER 144730H AND SERVED IN INDIAN NAVY 28 YEARS. IN WHICH, I WAS DONE THE DUTIES AS CPOR SPL SINCE 01ST FEB 1996 TO 30TH JUNE 2008. REGARDING MACP, I HAVE WRITTEN SO MANY LETTERS TO YOU. OTHER TELEPHONE CALL AND LETTER SAYING THAT NOT ELIGIBLE FOR MACP. OLD MACP WAS IN PROGRESS FROM AUGUST 1999 TO 31ST AUGUST 2008. AND NEW MACP WAS FROM 01ST SEPTEMBER 2008. AS PER CENTRE RULE AND REGS. MACP BENEFITS IS A PART OF PAYMENT AND NOT A ALLOWANCES. FOR WHICH I AM ELIGIBLE FOR THE BOTH. SO IT IS HUMBLE REQUEST TO YOU PLEASE TAKE UP MY CASE WITH HIGHER AUTHORITIES FOR EARLIER BENEFITS. IN THIS REGARDS LETTER POSTED TO ALL REFERS.

  23. I would like to serve my nation so, I need to join in Indian Army. Is there any vacancy in Indian Army? If yes, please let me know.

    1. I AM RETIRED HONY LT (MCPO I, US) JITENDRA SINGH PNO 161629-R RETIRED FROM NAVY ON COMPLETION 36 YEARS 03 MONTHS SERVICE 30 APR 21. I HAVE FORWARDED PENSION PAPER AS MCPO I US, HONY LT AND PAYMENT WAS ADJUSTED AS HONY LT,BUT THE PPO WAS ISSUED FOR MCPOI US, SUB LT. I WOULD BE VERY GREATFUL TO PENSION IF MY PENSION BE ADJUSTED FOR HONY LT SINCE 11 MONTHS HAS PASSED.

  24. Please explain the present position of Special Pension to ex.sailors having ten years of active service.

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