ADIDAS Toll Free Customer Care Number : Adi Sports

Company : Adi Sports India (P) Ltd,
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Footwear, Clothing, Accessories, Sports
Website : https://shop.adidas.co.in/

ADIDAS Toll Free Customer Care Number

Call us between 8AM to 8PM : 1-800-120-3300
Email us : care AT adidas.com

Related : OnlineSkyShop Delhi 24×7 Customer Support Number : www.customercare.gen.in/8572.html

Customer Communication

Adi Sports will communicate with you about your order and the purchased product through any of the mode using email, SMS and telephone or all of them or any other mode. Account holders must provide a valid email address and contact telephone and/ or mobile number to Adi Sports for this purpose.

When you use the Site or send emails to Adi Sports, you are communicating with Adi Sports electronically. You consent to receive communications from Adi Sports electronically. Please note that we may not be able to contact you on your mobile number in case your mobile number is part of DNC (Do Not Call) list as generated by TRAI (Telecom Regulatory Authority of India).

From time to time, Adi Sports will also send you marketing material. If you do not wish to receive such material, you may unsubscribe from our mailing list at any time by using the unsubscribe function in the electronic marketing communication or by contacting Customer Care.

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Adi Sports Promotional alerts are SMS messages that are sent to opted in users that contain promotional content for Adi Sports customers. All Adi Sports Promotional Alerts are complimentary, Message & Data Rates May Apply. Depending on your text plan, you may be charged by your carrier.

To stop receiving all Adi Sports Promotional Alert messages, simply text STOP to the long code 919223014411. Once your mobile number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your mobile number. Alternatively you can enrol in the national Do Not Call (DNC) list by following the instructions here ndnc.in/

How are the messages sent?
We may use autodialer or non-autodialer technology to send the text messages described above to the mobile phone number you supply when you opt in.

Privacy Notice You can review our privacy notice by clicking here.

Commands:
STOP : At any time, you can text STOP to the short code 919223014411. This will prevent you from receiving any future Adi Sports Promotional Alerts, following the confirmation message(s) described above.
HELP : At any time, you can text HELP to the short code 919223014411. Texting HELP will return a message such as the following:
Shop.adidas.co.in: For more information please visit shop.adidas.co.in or call 18001203300(toll free). Send STOP to 9223014411 to opt out. Message rates may apply.

Returns

Adi Sports has put no-hassle procedures to ensure that you can buy from us in confidence and return the item. In case you are not happy with the order you have received or you found some issue in the quality/size or colour of the item, please inform customer care immediately of this issue so that it can be return back to us, and we will arrange for return shipping. Products returned must be unused, unworn, unwashed and undamaged by you.

Return of Products will be accepted only if they are returned in their original packaging and within 30 days of purchase. We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 2-7 working days for the Product to reach back to our Order processing centre.

Please note that we do not accept returns or exchanges on items valued at Rs. 300 or less.

How to Return :
** Please call our Toll Free customer care at 1800-120-3300 between 8:00 Am to 8:00 Pm, 7 days a week or else, mail us at care[AT]adidas.com and obtain a return reference no. and we shall have the parcel picked within 24-72 working hours.
** All items to be returned must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
** Ensure order number is correctly written on the return label/ etc.
** Package the item in its original packaging, we request you to place the box in further protective packaging to ensure there is no damage in shipping the goods.
** If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. Incase if shipment is damage or any item is missing, Adi Sports will not be responsible for such damage. Hence, we recommend you to use a reliable courier service.
** Once your return is received by us, you will be reimbursed Rs 200/- as a return voucher towards shipping costs, if self-shipped. This is subject to your return having met the requirements of this Policy.

How to Return The following EXCEPTIONS and RULES apply to this Policy:
A. The list of items wherein returns or exchange is strictly not supported includes :
** Swimsuits, Lingerie (inner wear), socks, deodorants, perfumes, hair accessories and Wrist-Bands.
B. Also note that any damage caused due to neglect, improper usage or application will not be covered under our Returns Policy.

Return Address:
Adi Sports India (P) Ltd,
Plot No – 92,
Extended Lal Dora Abadi, Village Kapashera,
New Delhi – 110037