BentChair 24×7 Toll Free Number

Company : BentChair
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Furniture, Decor, Dining, Kids
Website : https://www.bentchair.com

BentChair Toll Free Number

Toll free Call 24×7(India): 1800-419-6934
E-mail : care AT bentchair.com

Related : bigbrandbox.in Customer Help Desk Number : www.customercare.gen.in/9120.html

For Support enquiries mail us at support AT bentchair.com
For seller enquiries mail us at partners AT bentchair.com

Contact Address

BentChair
Lokalferi eCommerce Pvt. Ltd.
2nd Floor B6/22 Safdarjung Enclave,
Block B6, Humayunpur,
New Delhi, Delhi 110029

FAQ

Do You Ship to My City And Location?
** For a superlative customer experience, we decided to deliver each product personally. We deliver our products to most cities in India. You can check if your city is on our delivery network by entering your pincode at the time of placing the order.

** Our customized furniture orders can be delivered anywhere nationally. To know more about how you can place custom orders please email care AT bentchair.com.

What Is The Estimated Delivery Time?
** Products are typically dispatched within a day of order confirmation.
** All the products are transported and delivered using the Bent Chair delivery network.
** While we try to ensure that the product reaches you within the delivery time communicated, exigencies may delay the delivery. In such cases, please do not worry.
** Get in touch with us for the latest update on your shipment if we have already not gotten in touch with you.
** For pre-orders, the estimated delivery time is 12 – 15 days starting from the day of shipping. The day of shipping is indicated on your product page at the time of order.
** Please note that we will NOT be able to ship pre-orders earlier than the indicated time.
** For furniture items the estimated delivery time is 3-4 weeks

Are There Any Shipping Charges or Any Additional Charges?
** No, shipments are free of charge. Any additional charges like Octroi, entry taxes are paid for by the sellers. When you enter a pin-code in the address field while ordering a product, the system will indicate whether we ship to your pin-code or not.

How Do I Track My order
** We try our best to deliver your product before you can even think ‘Where is it now?’ The product should reach you well within 10 days of your order (or 10 days of the promised shipment date in the case of pre-orders). In a few cases however, we take closer to our promised 12 – 15 days for delivery.

In such cases, we proactively call / email the customer to inform them of the status of their product and where it is in transit. In the rare case when you have not received any communication from us for 10 days after order (or 10 days after promised shipment date in the case of pre-orders) email us at care AT bentchair.com.

Can I Cancel the Order?
** Yes. However there are certain products you cannot cancel.
** This includes, but is not limited to:
** All fabric sofas
** All leather sofas
** All leatherette sofas
** All L shaped sofas
** All modular sofas
** All products that are made-to- order ( i.e. specifically designed as per Customer specifications)

When Can I Cancel My Order?
** You can cancel your order, or items in your order at any point before it is shipped.

What if I received the order and want to cancel it afterward?
** Please note in the event you’ve already received the order and you wish to cancel it, BentChair will treat such cancellations as Returns. In order to process a return please submit the form mentioned in the return policy.