Company : Bandhan Bank
Head Quarters : Kolkata
Industry : Bank
Service/Product : Accounts, Loan, Deposits
Website : https://www.bandhanbank.com/contact-us.aspx
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Customer Care Helpline Number
Toll Free Number : 1800-258-8181
Related : Export-Import Bank of India Mumbai Customer Help Desk Number : www.customercare.gen.in/7940.html
Contact Us :
DN 32, Sector V, Salt Lake City,
Kolkata 700 091
Timings: Monday – Saturday (9.00 am to 6.00 pm) except 2nd & 4th Saturday
Customer Care Helpline: 1800-258-8181
Banking Support: 033-6633-3333
Head office: 033-6609-0909
Feedback : feedback AT bandhanbank.com
Career : recruitment AT bandhanbank.com
Grievance : getintouch AT bandhanbank.com
Customer care : customercare AT bandhanbank.com
Media : communication AT bandhanbank.com
Get all your queries resolved with our comprehensive set of questions and answered. We look forward to clarify any doubts on our products and services.
Q.1. How do I approach Bandhan Bank to open an Account?
** You can apply for Bandhan Bank Account through any of the below channels.
** Please call on +91 33 6633 3333 OR 1800 258 8181 (Toll Free)
** Place request through our website
** Please contact your nearest Bandhan Bank Branch.
Q.2.What are the different channels through which I can access my Bandhan Bank Account?
You can access your Account through:
** Bandhan Bank branches
** Bandhan Bank ATMs
** Net Banking
** Phone Banking
** Mobile Banking
Q.3.How to update the new address in my Bandhan Bank Account?
You can update your address through any of the following options:
** Visit any Bandhan Bank branch and submit an application along with the address proof
** Send across a duly- filled & signed application along with address proof to the branch where you opened your account with an authorization letter.
Q.4.How to update PAN number?
We request you to follow either of the following procedure mentioned below to update you PAN number:
** Step 1) Submit a written request specifying your updated PAN number in any nearest Branch
** Step 2) Give a self-attested photocopy of your PAN card. (Please carry originals for verification)
Q.5.How to update mobile number and email address?
Please visit your nearest Bandhan Bank branch and follow the below mentioned steps
** Step 1) Get an application form from the branch or download a form from the website
** Step 2) Fill the application form duly signed by all the holders and submit it to your nearest branch.
Q.6.Do I have any facility for Standing Instructions?
** Yes, you can set up standing instructions through your Bandhan Bank Account.
Q.7.Re-issuance of ATM/Debit Card PIN?
** Please download Application Form or collect the same from the nearest Bandhan Bank Branch
** The Application Form should be duly filled and signed by the Account Holder/s.
** Submit the duly filled Application Form at your nearest Branch
** On receipt of Form and successful verification, the new ATM/Debit Card PIN will be sent to your mailing address
Q.8.What happens if I don’t use my account for a very long time?
** The account becomes dormant if there are no customer initiated transactions (excludes system generated transactions like credit interest, debit interest etc), in the account for a continuous period of two years. If the account status is ‘Dormant’, transactions through Direct Banking Channels like ATM, Net-Banking, Phone Banking are not be allowed by the Bank. Please contact your nearest Bandhan Bank Branch for activating your account
** Please visit your nearest Bandhan Bank Branch for further details and information