Mingo Foods Hyderabad Customer Care Number : foodmingo.com

Company : Mingo Foods India Pvt. Ltd.
Head Quarters : Hyderabad
Industry : Food/Bakery
Service/Product : Restaurant
Website : foodmingo.com

Mingo Foods Customer Care Number

Customer Care : 040-3316 3316
Email ID : info AT foodmingo.com

Related : Freshtohome Foods Bangalore Customer Care Number & Email Address : www.customercare.gen.in/9750.html

Contact us

Hyderabad Office :
Address :
Mingo Foods India Pvt. Ltd.
2nd Floor, H.No.2-37/134/NR,
Behind Bata Show room,
Vinayak Nagar, Gachibowli,
Hyderabad, Telangana, India
Pincode: 500032
Phone : 040-3316 3316
Mobile : +91-7702929411 (Timings 11AM -11PM)

FAQ

What is FoodMingo?
FoodMingo is an online portal aimed to provide one-stop one-click solution to all restaurant needs of its customers. FoodMingo offers services that include food delivery, take-away, table and banquet booking from 100s of premium Hyderabad restaurants serving various cuisines and delicacies. We strive to secure the best deals for our customers from all the partner restaurants.

How does FoodMingo work?
Enter your area, restaurant name or menu item & choose from choice of restaurants available for you. You can choose either food order or table booking as required. Build you order and apply deals & offers as applicable. Enter your details and FoodMingo will do the rest of the work for you!

What kind of restaurant do you have under your services?
We have a wide variety of restaurant selections offering various cuisines such as, Hyderabadi, Mughlai, Chinese, Indian, Italian, Thai, Greek, Bangladeshi, Turkish, French and many more.

Can I order beverages?
Yes of course! You can check the online menus under the respective restaurants for their beverage list.

How do I know if my order got through?
You will receive a confirmation email and SMS from us, stating that your order has been confirmed by the restaurant.

Can I choose items from multiple restaurants in a single order?
You can order from more than one restaurant but unfortunately you are unable to combine the items from multiple restaurants in a single order. You will require to separate orders for each restaurant.

Can we customize our order and not strictly based on menu?
Yes, you can add special instructions for each item that you have ordered and we will convey the details to the restaurants. For example, you can put ‘Extra Spicy’ or ‘I don’t want onions’.

What is your price range like?
The cost of your meal depends on the number of items that you have ordered. We have restaurants for everyone, so just browse and we are sure you will find the restaurant that suits your needs.

Are there any extra delivery charges? If yes, how much are the charges?
This will depend on the distance between the delivery address and the restaurant. Usually, the restaurant delivers food for free to nearby areas. The delivery charges will be displayed before order confirmation.

Is your site secure? How can I be sure?
Our website is secure and uses the latest technology to encrypt your information. We never hold any credit card information in our system and we ensure that every order goes out to the restaurant correctly so, no fear, we will take good care of your details.

What are your payment methods?
We accept both Cash on Delivery and online payments. We are working on other payment methods to make online food ordering as convenient as possible.

How long will the delivery take?
Usually we deliver the food in less than 1 hour but it does depend on the number of items and the distance from the restaurant to your delivery address. Once your order is dispatched, we will send you a SMS and email confirmation. We recommend you to order food well in advance and mention the time when you want the order to be delivered.

If the delivery is late, do I get some discount?
FoodMingo is only responsible for forwarding the orders to the restaurants and has no control over the actual delivery. However we will do all we can to help you; please email us at info AT foodmingo.com or call us at 040-33163316 and we will try to compensate for the inconvenience.

Do you still deliver during heavy rain?
Yes

Where is my food? Who do I call to check on my food?
You can track your orders by clicking on Order/Table Booking Tracking link on our homepage and entering the Order/Booking number. You can also contact us at 040-33163316 (11am-11pm).

How do I cancel my order?
Yes you cancel the order any time before you have received the order confirmation email. Once the restaurant has confirmed your order, it will depend on the restaurant but give us a call at 040-33163316 (11am-11pm) and we will try our best to cancel your order.

How do I make changes to my order?
Call us at 040-33163316 (11am-11pm) and we can change your order for you. However if the food has been prepared or the delivery has been dispatched already, we will be unable to make the changes to your order.

How many email or SMS will I receive? Why I have received multiple SMS or emails?
We keep order processing transparent to our customers by communicating every stage of the order processing. There are 4 steps involved:
Step 1: Placing an Order
Step 2: Order Confirmation by restaurant
Step 3: Delivery of the Order
Step 4: Completion of the Order