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Fynd Customer Care Number & Email Address : gofynd.com

Company : Fynd Shopsense Retail Technologies Private Limited
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Tees, Shirts, Suits, Jeans, Shorts, Socks, Belts, Flats, Boots
Website : http://info.gofynd.com/

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You can now ask your questions about this Customer Care Contact detail. Please go to the bottom of this page.

Fynd Customer Care Number

Care : +91 8767087087
Board : +91 22 4924 2200

Related : Springwel Mattresses Delhi Customer Care Number & Contact Address : www.customercare.gen.in/9935.html

Email : care[at]gofynd.com

Contact Address

5th floor, Corporate Centre,
Opp. Hotel Vits,
Mumbai 400 059

Fynd
A317, Sagar Tech Plaza,
Saki Naka, Andheri East,
Mumbai, MH, 400072, India.

FAQ

What is Fynd?
Fynd is a mobile shopping app that helps you discover and buy lifestyle products from brand stores around you.

How does Fynd work?

Fynding is pretty easy. Just open the app and browse through our handpicked collections or your favourite brands. Order the products you like and we will get it delivered superfast from your nearest store.

Where all can I Fynd?

Fynd is currently available in all major cities in India. You can check the serviceability of your city/area on the App/Website.

Can I change my Fynding area?

Yes. You have an option to change your Fynding area depending on where you want the delivery.

Which brands are available on Fynd?

You can fynd a list of available brands here.

Privacy Policy

We are Shopsense Retail Technologies Private Limited, hereinafter referred to as Fynd. When you use Fynd services, you trust us with your information. This Privacy Policy will help you make informed decisions about your relationship with us. Please take a moment to read through it and let us know if you have any questions.

This Privacy Policy will aim to explain what data gets collected, why we collect certain others by permission, and finally what we do and don’t do with it. You’ll also find out that you are specifically able to control the shared information and manage your privacy and security while you safely and comfortably shop online with Fynd.

When you agree to our Privacy Policy, you give us the right to collect information and use it for the purposes described in the following sections.

Payment Information :
If you sign up on the Fynd service (as defined in the Terms of Service) and/or purchase item/s (as defined in the Terms of Service), through Fynd, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work.

We may also collect some limited information, such as your postal code and delivery address, mobile number, and details of your transaction history, all of which are necessary to provide the service.

In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card type, expiration date, and certain digits of your card number.

If you choose a direct payment gateway to complete your purchase, then our partner Payment Gateway stores your Credit Card/Debit Card data which is encrypted in compliance with industry standard Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the duration of your purchase transaction.

43 Comments
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  1. Worst cheater company, I ever seen. I ordered some product, when I tried to contact them, they are not responding.

  2. My money is debited but not received the order.

  3. Worst cheater company, I ever seen. I ordered some product, its delivery date was 4th November but they delivered me in 15th of November with wrong products. When I tried to contact them, they are not responding?

  4. My order number is fy311020180000020415, please give my order status.

  5. Payment is done from my side but order has not been placed yet.

  6. I ordered in 11th October 2018 but not delivered till now. I sent mails but no one is responding. Worst customer support. Never recommended this app.

  7. You have cancelled my product but I haven’t received the refund in Paytm. Fynd app shows refund done. I have been mailing you since past 5 days but no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  8. fynd is the worst service provider. My money was deducted but I have not received any Product form your side but your app shows already delivered. Either you cheat us (or) even you don’t care about your customers satisfaction. Another no one can answer in your chat then why are you having the chatting facility.

  9. I am not getting my order status. Tell me, will I receive my product?

  10. I ordered on 20th October and order worth is Rs.4789. Till now, no update from your side but money deducted from my bank account.

  11. I ordered shoes and status is showing delivered but product is not delivered yet, worst mobile app. Do not use it.

  12. Fake company. I definitely put case against this company. I ordered a product but yet not received. They don’t have a right customers care number and email ID.

  13. I have ordered products on October 24th, 2018 upto now I haven’t got any confirmation email (or) SMS. Money has deducted from my account. No one are responding to my mails (or) chat. How can I know whether my order is successful (or) not and about payment.

  14. I ordered shoes and paid Rs.3000 but item is not delivered but status shows delivered.

  15. I HAVE RETURNED MY PRODUCT 25 DAYS AGO, BUT NO STATUS AVAILABLE.

  16. I have ordered products on October 20th, 2018 upto now I haven’t got any confirmation email (or) SMS. Money has deducted from my account. No one are responding to my mails (or) chat. How can I know whether my order is successful (or) not and about payment.

  17. My amount is deducted from account but I have not got any order ID nor confirmation message.

  18. My order status is not showing but money is already paid.

  19. Malleahi Kadaganchi

    I have placed order but order is not successful but amount is deducted from my account.

  20. My money is debited but not received the order.

  21. ιтѕ noт a genυιne and playѕтore ѕнoυld reмove ιт ѕo тнaт oтнerѕ wonт geт decιeved wιтн тнιѕ ѕнιттy app.ι ordered a prodυcт мany dayѕ ago and ѕтιll ι dιd noт recιeve ιт.

  22. Fake company. Don’t buy any product. I have not received my product till date.

  23. It is a fraud app. Please don’t buy any product from here. I have paid for a product but till now I have not received it.

  24. Unfortunately, I chosen wrong number when I order. Now I want to exchange it.

  25. I ordered 3 products and also paid 800 but I don’t receive any message, when I mailed to fynd they said “this is fynd online shopping America not India, there is no product from you”

  26. I placed a order but the order was cancelled but the amount was detected from my account. Till now, the amount was not refunded to my account. Fraud online site.

  27. I am fed up of sending messages to your chat room but not getting any reply of returning two extremely bad quality of two clothes. Ticket Number is 192647.

  28. I have placed order for various clothes about five pants, one Hoodie and ladies tea shirt, also paid INR 2721/- from my fathers debit card and till date there is no any response. Please guide us how I can get either my fund (or) material.

  29. I placed a order but the order has not received. My order number is FY050920180001582.

  30. I had given a return request for one of my item. It’s been a week , they are not giving any reply (or) update regarding the request. They don’t even reply to my mails and chat. Is it genuine app?

  31. Give me your helpline number. You delivered a totally wrong product in the box. And I don’t want that product. And you are not replying to me as well.

  32. Guys, it is a fraud company. I paid amount from my debit card for woodland sandal but till now no message (or) contact from the fynd so, please don’t purchase anything from the fynd, it is request to all.

  33. I placed a order but the order was cancelled but the amount was detected from my account. Till now, the amount was not refunded to my account.

  34. I ordered a product through Fynd which delivery date was 6th September 2018 but till now I have not received the product. I also leave a complain through email but there is no response. I already paid the cost of the product. What should I do?

  35. Guys, I don’t understand what’s wrong with FYND. I have ordered a product and paid the money through debit card. They mentioned that, it will be delivered by 5th September 2018 but I haven’t received the product till now and there are no updates regarding it. I have also sent a mail but they are not responding. Their chat with us service doesn’t even reply. I don’t know what I have to do. I thought FYND is a genuine service.

  36. Shubhanshu Chaurasiya

    I have returned the product but haven’t received the refund but in app it shows refund done. I have been mailing you since past 5 days no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  37. I have placed an order from your portal and the delivery date is 2nd September 2018 but still I have not get my parcel as well I am not getting any notification from your side. Please inform me, how to get my parcel as soon as possible.

  38. I received a wrong size jeans, how do I exchange it.

  39. I have returned the product but haven’t received the refund but in app it shows refund done. I have been mailing you since past 5 days no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  40. My order number is is08287927055, I want to return this product because size is not perfect but quality is good.

  41. Let me know, How can I purchase product from my fynd balance?

  42. Please give me your contact number because I want to change your product.

  43. From where I can return the product and will I get my cash back in my bank account.

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