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Fynd Customer Care Number & Email Address : gofynd.com

Company : Fynd Shopsense Retail Technologies Private Limited
Head Quarters : Mumbai
Industry : Online Shopping
Service/Product : Tees, Shirts, Suits, Jeans, Shorts, Socks, Belts, Flats, Boots
Website : http://info.gofynd.com/

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You can now ask your questions about this Customer Care Contact detail. Please go to the bottom of this page.

Fynd Customer Care Number

Care : +91 8767087087
Board : +91 22 4924 2200

Related : Springwel Mattresses Delhi Customer Care Number & Contact Address : www.customercare.gen.in/9935.html

Email : care[at]gofynd.com

Contact Address

5th floor, Corporate Centre,
Opp. Hotel Vits,
Mumbai 400 059

Fynd
A317, Sagar Tech Plaza,
Saki Naka, Andheri East,
Mumbai, MH, 400072, India.

FAQ

What is Fynd?
Fynd is a mobile shopping app that helps you discover and buy lifestyle products from brand stores around you.

How does Fynd work?

Fynding is pretty easy. Just open the app and browse through our handpicked collections or your favourite brands. Order the products you like and we will get it delivered superfast from your nearest store.

Where all can I Fynd?

Fynd is currently available in all major cities in India. You can check the serviceability of your city/area on the App/Website.

Can I change my Fynding area?

Yes. You have an option to change your Fynding area depending on where you want the delivery.

Which brands are available on Fynd?

You can fynd a list of available brands here.

Privacy Policy

We are Shopsense Retail Technologies Private Limited, hereinafter referred to as Fynd. When you use Fynd services, you trust us with your information. This Privacy Policy will help you make informed decisions about your relationship with us. Please take a moment to read through it and let us know if you have any questions.

This Privacy Policy will aim to explain what data gets collected, why we collect certain others by permission, and finally what we do and don’t do with it. You’ll also find out that you are specifically able to control the shared information and manage your privacy and security while you safely and comfortably shop online with Fynd.

When you agree to our Privacy Policy, you give us the right to collect information and use it for the purposes described in the following sections.

Payment Information :
If you sign up on the Fynd service (as defined in the Terms of Service) and/or purchase item/s (as defined in the Terms of Service), through Fynd, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work.

We may also collect some limited information, such as your postal code and delivery address, mobile number, and details of your transaction history, all of which are necessary to provide the service.

In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card type, expiration date, and certain digits of your card number.

If you choose a direct payment gateway to complete your purchase, then our partner Payment Gateway stores your Credit Card/Debit Card data which is encrypted in compliance with industry standard Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only for the duration of your purchase transaction.

74 Comments
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  1. Cheaters, they didn’t refund my amount.

  2. I want to cancel my order. How can I cancel my order?

  3. I had bought clothes worth 832 rupees from my Fynd Cashback but the size is big so I returned But I did not get Rs.832 back in my FYND cashback. Please help me.

  4. My account has rupees 3000 credit. Can I shop the products from this total money without giving of money from wallets? Please reply quickly.

    1. No, you cannot use the total credit but a partial amount, only the cashback can be used 100%.

  5. I ordered a pair of jeans from your fynd app and money was deducted from my account but order isn’t placed. Please solve my issue either process my order (or) refund my money back.

  6. నేను ఒక్క వొస్తు కొన్నా అవి ఈంకరలేదు ఎలాంటి చెత్త అప్లు ఎందుకు వస్తాయి?

  7. Hi friends, first of all we shame on us for encouraging such online shopping apps. I am also one of the person cheated by Fraud app sorry Fynd app. Why don’t we all file a complaint on this online shopping app?

  8. Totally harassment.

  9. It is a fraud company. I ordered a suit set. But I got only Kurta and Dupatta Palazzo is missing.

  10. I think, its a scam. I ordered 2 months ago and got nothing, tried to chat bit they didn’t answer. Its a fraud company to scam you out your cash.

  11. Your services are ridiculous, no customer service is available, chat option is useless. I have returned my order 8 days ago and their is no response from your side. I will never buy and recommend your fraud app to anyone. Sort the refund issue else I will be filing a case against your company in relate to fraud.

  12. You told that, You have a 80% sale offer today between 3-4 PM but there was nothing, many times you make us stupid.

  13. I have ordered my stuff about a month ago and I still haven’t received my order.

  14. I want to close my fynd account because your service is not available in my area. Please transfer my amount to my paytm account.

  15. I ordered some items in the fynd app and from my account Rs.1546/- deducted and order is not placed, I mailed to fynd so many times but no one is responding towards my problem, Very worst fynd app and products are also very worst. So don’t buy any thing from the fynd app.

  16. I have ordered 5 products, 4 delivered but it is showing all 5 delivered. Money deducted but not refunded from last 1 month. Worst app.

  17. Worst online shopping experience ever. I still have not get my order.

  18. I placed an order on November 28th, money has debited from my account and order placed at that time, after 20 minutes I had seen order page it was empty. No one is responding on my request in fynd application. If no one can solve my problem, I file complaint on police station.

  19. I returned the yellow asymmetric dress. Till today, the refund amount is not credited in my account but track order is showing refund completed. Please check the order detail and refund my cash back in my account.

    1. You will never get the refund from this company, I have also lost my money, its a fraud company.

  20. I had not received my order yet after showing delivered and not a single help line number is responding.

  21. I want to close my account as your service is not available in my area. And please transfer my money to my bank account.

  22. I want to close my account.

  23. Worst Online shopping store which I have ever seen in my life.

  24. I have placed an order in fynd portal. My order has been canceled but Rs.5770/- has been deducted from my account so I request you to refund my money.

  25. Return my amount because I want to cancel my order, please refund my amount otherwise I file complaint.

  26. You are not confirming my order. No contact details are provided. Please confirm my order.

  27. My money is debited but my order has not arrived.

  28. I made payment from my side but the order has not placed. Worst customer service.

  29. Worst cheater company, I ever seen. I ordered some product, when I tried to contact them, they are not responding.

  30. My money is debited but not received the order.

  31. It is worst shopping app ever, makes the customers a super fool. Don’t reply satisfactory and always items are very too much delayed and mentally harassed by not responding and many more.

  32. Worst cheater company, I ever seen. I ordered some product, its delivery date was 4th November but they delivered me in 15th of November with wrong products. When I tried to contact them, they are not responding?

  33. My order number is fy311020180000020415, please give my order status.

  34. Payment is done from my side but order has not been placed yet.

  35. I ordered in 11th October 2018 but not delivered till now. I sent mails but no one is responding. Worst customer support. Never recommended this app.

  36. You have cancelled my product but I haven’t received the refund in Paytm. Fynd app shows refund done. I have been mailing you since past 5 days but no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  37. fynd is the worst service provider. My money was deducted but I have not received any Product form your side but your app shows already delivered. Either you cheat us (or) even you don’t care about your customers satisfaction. Another no one can answer in your chat then why are you having the chatting facility.

  38. I am not getting my order status. Tell me, will I receive my product?

  39. I ordered on 20th October and order worth is Rs.4789. Till now, no update from your side but money deducted from my bank account.

  40. I ordered shoes and status is showing delivered but product is not delivered yet, worst mobile app. Do not use it.

  41. Fake company. I definitely put case against this company. I ordered a product but yet not received. They don’t have a right customers care number and email ID.

  42. I have ordered products on October 24th, 2018 upto now I haven’t got any confirmation email (or) SMS. Money has deducted from my account. No one are responding to my mails (or) chat. How can I know whether my order is successful (or) not and about payment.

  43. I ordered shoes and paid Rs.3000 but item is not delivered but status shows delivered.

  44. I HAVE RETURNED MY PRODUCT 25 DAYS AGO, BUT NO STATUS AVAILABLE.

  45. I have ordered products on October 20th, 2018 upto now I haven’t got any confirmation email (or) SMS. Money has deducted from my account. No one are responding to my mails (or) chat. How can I know whether my order is successful (or) not and about payment.

  46. My amount is deducted from account but I have not got any order ID nor confirmation message.

  47. My order status is not showing but money is already paid.

  48. Malleahi Kadaganchi

    I have placed order but order is not successful but amount is deducted from my account.

  49. My money is debited but not received the order.

  50. ιтѕ noт a genυιne and playѕтore ѕнoυld reмove ιт ѕo тнaт oтнerѕ wonт geт decιeved wιтн тнιѕ ѕнιттy app.ι ordered a prodυcт мany dayѕ ago and ѕтιll ι dιd noт recιeve ιт.

  51. Fake company. Don’t buy any product. I have not received my product till date.

  52. It is a fraud app. Please don’t buy any product from here. I have paid for a product but till now I have not received it.

  53. Unfortunately, I chosen wrong number when I order. Now I want to exchange it.

  54. I ordered 3 products and also paid 800 but I don’t receive any message, when I mailed to fynd they said “this is fynd online shopping America not India, there is no product from you”

  55. I placed a order but the order was cancelled but the amount was detected from my account. Till now, the amount was not refunded to my account. Fraud online site.

  56. I am fed up of sending messages to your chat room but not getting any reply of returning two extremely bad quality of two clothes. Ticket Number is 192647.

  57. I have placed order for various clothes about five pants, one Hoodie and ladies tea shirt, also paid INR 2721/- from my fathers debit card and till date there is no any response. Please guide us how I can get either my fund (or) material.

  58. I placed a order but the order has not received. My order number is FY050920180001582.

  59. I had given a return request for one of my item. It’s been a week , they are not giving any reply (or) update regarding the request. They don’t even reply to my mails and chat. Is it genuine app?

  60. Give me your helpline number. You delivered a totally wrong product in the box. And I don’t want that product. And you are not replying to me as well.

  61. Guys, it is a fraud company. I paid amount from my debit card for woodland sandal but till now no message (or) contact from the fynd so, please don’t purchase anything from the fynd, it is request to all.

  62. I placed a order but the order was cancelled but the amount was detected from my account. Till now, the amount was not refunded to my account.

  63. I ordered a product through Fynd which delivery date was 6th September 2018 but till now I have not received the product. I also leave a complain through email but there is no response. I already paid the cost of the product. What should I do?

  64. Guys, I don’t understand what’s wrong with FYND. I have ordered a product and paid the money through debit card. They mentioned that, it will be delivered by 5th September 2018 but I haven’t received the product till now and there are no updates regarding it. I have also sent a mail but they are not responding. Their chat with us service doesn’t even reply. I don’t know what I have to do. I thought FYND is a genuine service.

  65. Shubhanshu Chaurasiya

    I have returned the product but haven’t received the refund but in app it shows refund done. I have been mailing you since past 5 days no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  66. I have placed an order from your portal and the delivery date is 2nd September 2018 but still I have not get my parcel as well I am not getting any notification from your side. Please inform me, how to get my parcel as soon as possible.

  67. I received a wrong size jeans, how do I exchange it.

  68. I have returned the product but haven’t received the refund but in app it shows refund done. I have been mailing you since past 5 days no reply from your side, no contact details anywhere mentioned. Please provide your contact details and please refund my amount.

  69. My order number is is08287927055, I want to return this product because size is not perfect but quality is good.

  70. Let me know, How can I purchase product from my fynd balance?

  71. Please give me your contact number because I want to change your product.

  72. From where I can return the product and will I get my cash back in my bank account.

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