Company : Way2online Retail Private Limited
Head Quarters : Hyderabad
Industry : Online Shopping
Service / Product : hand-crafted jewelry
Website : whaaky.com
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Whaaky Customer Care Number
** Feedback, Information, Business Partnerships etc.
Email : support AT whaaky.com
Related : Fynd Customer Care Number & Email Address : www.customercare.gen.in/9938.html
** We might not always be reachable on calls as we would be attending to other customers at the same time.
** You are very important to us. Leave a mail at support AT whaaky.com and you are sure to be responded
Help Line Number :
Call : 040-66228282
Time : Monday to Friday from 9 am to 7 pm / Saturday from 9 am to 4 pm
** Any order purchased online will have no shipping charges attached
** For COD purchases, a cash handling charge of Rs. 50/Rs. 100 will be charged on all orders
** For cash on delivery (COD) transactions, payments will be accepted only in cash when the product is delivered
** Partial refunds will not be entertained
** If you return an order delivered to you, COD charges will not be refunded. However if you self-ship your returns, you will be reimbursed based on Whaaky’s Returns Policy
** The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
** Shipping will be done only in India.
** We dispatch our orders within 10 business days from the order confirmation date. This does not include Saturdays, Sundays and Public Holidays
** All Disputes are subject to Hyderabad Jurisdiction
** If you would like to cancel an order, you can call or email our customer service and provide details of the order you would like to cancel.
** If you cancel the order before the product has been shipped, you will receive a complete refund.
** Once the order has been shipped, cancellations will be treated as returns and be dealt accordingly.
Returns Procedure :
** Please contact our Customer Service to initiate a return and log a complaint.
** In case of a replacement, the customer will have to self ship the product to our warehouse.
** A flat shipping fee of Rs 100 will be converted into a mobile recharge coupon.
** While sending the self shipment product, customer has to ensure that he marks a tick in the check box related to either replacement or refund in the invoice sent along with the product.
Conditions for return :
** Products should be unused
** Products should be returned or exchanged in their original packaging along with original price tags, labels, instruction sheets and invoices.
** for e.g. shoes must be packed in the original shoe box as well and returned), and should not be broken or tampered with.
** If the product has a gift associated with it, the gift has to be returned along with the product in original condition
** For all purchases where a discount voucher or promotion code is used, the refund amount shall exclude the discount applied
** We do not accept return or exchange requests for innerwear, cosmetics, socks, deodorants, perfumes and free items
WHAAKY.com is a Way2online group venture. It is owned and operated by Way2online Interactive Retail private limited based at Hyderabad. It offers a worry-free shopping experience where you can buy a wide variety of products / combos across different categories ranging from the latest gadgets to exquisite hand-crafted jewelry – all in one shopping cart.