Company : IDEE Eyewear
Registered Office : Mumbai
Service Name : Contact Number
Industry : Online shopping
Service/Product : Sunglasses, lens
Website : https://www.idee-eyewear.com/
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IDEE Eyewear Contact Number
Call : 917304921623
Email : customercare [AT] idee-eyewear.com
IDEE Eyewear Contact Address
Brand Factory Jogeshwari Mumbai
Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road Jogeshwari (East), Mumbai
India Maharashtra : 400060
Related / Similar Customer care : Fastrack Delhi Customer Care
IDEE Eyewear Store Locations
Brand Factory – Sobo Central-Cross Road Mumbai
Sobo Central-Cross Road Cross Road,Pt. M.M.Malaviya Marg Mumbai, Mumbai
India Maharashtra : 400034
Brand Factory Ghatkoper Mumbai
Ghatkoper Helix 3 Plot No. 2264 B Mumbai, Mumbai
India Maharashtra : 400086
Brand Factory – Vikhroli Mumbai
Vikhroli-Lbs Road Hcc, 247 Park, Tower B, Mumbai
India Maharashtra : 400083
FAQ On IDEE Eyewear
Frequently Asked Questions On IDEE Eyewear (FAQ) :
How do I order?
** Ordering at IDEE Eyewear is easy. Just select the items you want & add them to your cart.
** Enter your shipping address and payment information before you proceed to payment.
** Do familiarize yourself with the policies on the website prior to proceeding with any transaction.
What are the payment options that I can avail of while placing an order?
** Currently the following payment options are enabled.
** Credit Cards ( Visa / Master)
** Net Banking across Banks
** Debit Cards (Visa / Master)
** EMI facility( for ICICI Bank , Axis Bank, Kotak Mahindra and IndusInd Bank Credit Cards only)
** We will shortly be adding American express, Cash on Delivery and EMI options.
Which credit/ debit cards does IDEE Eyewear support?
** Payments are accepted through certified third party payment gateways.
** Currently all Visa and Master Credit cards will be accepted.
Can I change my order once it has been placed?
** We don’t accept changes in the order once they are placed.
** However If changes are communicated within 24 hours, we might be able to make the change in the order or the address of delivery.
** These changes are at the sole discretion of Net Distribution Services and subject to our cancellation and return policy.
What is your exchange policy?
** Once products are delivered to you as per the original order, there is no refund or exchange possible.
** In case there is a manufacturing defect, then the product can be exchanged. In case of a manufacturing defect
** Please contact customer service within 48 hours from the time the product/s has been delivered to you.
How will I know whether I can get delivery in the areas that I live?
** Deliveries are made through third party courier companies. All deliverable pin codes are pre populated in the backend.
** Serviceable pin code (area) can be checked from any product page on IDEE Eyewear website.
** The option is displayed on the right side of the product information.
** In case the pin code (area) you live in is not a part of the serviceable list, an error message will be displayed.
Is there a charge for delivery?
** No there is no charge for delivery currently. Delivery is free for all orders across the country.