Company : Fastrack LTD
Registered Office : Delhi
Service Name : Customer Care
Industry : Online shopping
Service/Product : Watches, sunglasses, bags, wallets, perfumes
Website : https://www.fastrack.in/help-and-contactus
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Fastrack Eyewear Customer Care
Call : 1800-266-0123
Email : customercare [AT] titan.co.in
Fastrack Contact Address
Fastrack store – KAMLA NAGAR
Bunglow Road, Near Kfc,
New Delhi, Delhi, 110007
Related / Similar Customer care : IDEE Eyewear Mumbai Contact Number
Fastrack Store Locations
Loyala Arcade Fastrack Store
Warangal, Telengana, 506001
Marris Road Fastrack Store
Shop No. 3/209 Songra House, Marris Road,
Aligarh, Uttar Pradesh, 202001
Kalavad Road Fastrack Store
Aden Plus Ground Floor,Shop No 1, Aradhna Complex, Besides Bank Of Baroda,
Kotech Chowk, Kalawad Road, Rajkot, Gujarat, 360005
Kurnool Fastrack Store
Shop No:4,Ground Floor, , S.V.Complex, R.S.Road,
Kurnool, Andhra Pradesh, 518004
HSR Layout Fastrack Store
The Time Planet, No. 7 & 8, 27Th Main Rd, Phase 3,
Agara Village, Sector 1, Hsr Lay Out, Bangalore, Karnataka, 560102
C C N B Road Fastrack Store
Popy Pendulum,first floor, C C N B road, iron bridge,
PO mullakkal, Alapuzha, Kerala, 688011
Navalur Fastrack Store
22,in Sy No 22, Patta No 98, Navallu village, Chengalpet Taluk,
Near Lenskart opposite to Vivara Mall,Navalur,OMR,
Chennai, Tamil Nadu, 600130
FAQ On Fastrack Eyewear
Frequently Asked Questions On Fastrack Eyewear (FAQ) :
Questions on Cash On Delivery (COD)
1. What is cash on delivery payment option?
** Cash on Delivery is a mode of payment provided by Fastrack where you can pay in cash upon the receipt of your product.
** We do not take any advance payment for COD orders.
2. Is Cash on Delivery available for international shipping address?
No, cash on delivery service is available only for addresses within India.
3. Is there any extra charge to be incurred due to Cash on Delivery?
We do not charge any extra amount for COD service.
4. Which products are eligible for Cash on Delivery?
All the products featuring on www.fastrack.in are available for COD, except gift cards/gift vouchers and helmets.
5. Is there any limit on the cart value for me to order as COD?
Currently, orders of cart value between INR 1000 to INR 50,000 for selected pin-code addresses within India are eligible for COD service.
6. Can I place as many orders as I wish by way of COD?
No, you can place maximum of 3 COD orders in a day.
7. Which pin codes are eligible for Cash on Delivery?
** Currently we are serving selected pin codes for COD.
** Please check if we do COD to your pincode in the product page, shopping cart page, checkout payment page.
** If there is no courier service available in your area, we do apologize for the inconvenience caused.
8. What are the other terms and conditions for Cash on Delivery?
** Once the order is placed successfully, there will be a confirmation call from our support center for validation of order.
** If the confirmation call is unanswered we reserve the rights to cancel the order.
** The order amount should be paid in full at the receipt of the product.
** The package can be opened only after making the payment.
** Please note that partial order can’t be delivered.
9. How do I cancel my order if I have ordered through Cash on delivery?
** You need to call the customer care on 1800-266-0123 or email us at ecomsupport [AT] titan.co.in to cancel your order
** But note that the order can be cancelled only before shipping.
10. What are the acceptable currencies for a COD order?
** Our delivery partners will only accept Indian Rupees.
** Denominations of Rs 500 and Rs 1,000 which are deemed illegal as on 9th November 2016 will not be accepted