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Decorify Meerut Contact Number & Email ID

Organisation : Decorify
Service Name : Contact Number & Email ID
Head Office : Meerut
Industry : Online Shopping
Service/Product : Decorative Item, Love Couple, Metal Wall Art, Water Fountain
Website : https://decorify.in

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Decorify Contact Number & Email ID

Call : +91 9286 333555
Email Id : support [AT] decorify.in

Decorify Contact Address

Decorify :
L-1, Pallavpuram Phase 2,
Modipuram, Meerut,
Uttar Pradesh 250110

Related / Similar Customer Care : Pure Home+Living Bangalore Contact Number & Email ID

Return Process In Decorify

** Our return policy is applicable within 2 days from receipt of the product and applicable only for the following reasons: Damaged product, Manufacturing defect, & incorrect product. The time frame starts from the date the product was delivered as per the confirmation received from our logistics team or courier partners. You can reach us at support at decorify.in to initiate a return.

** Please send us 2 images (one of the damaged part and one of the entire product) of the product for us to ascertain the reason for return. You can send us the images on support at decorify.in from where our Quality Assurance team will check the details in reference to its eligibility of return.

** We will then get back to you with your Return Request Status within 2-3 days of receiving your request mail with pictures. Once your return request has been accepted, we will arrange a reverse pick up for the product in question. It usually takes about 2-3 working days for organising a pickup and 4-6 days for delivery at our warehouse.
Once the merchandise is back at our warehouse, our quality assurance team will check the merchandise and the replacement/refund process will get initiated.

** Points to remember – Product must be returned with the original packaging, including the tags, barcodes, accessories, manuals, shipping labels (pasted on the packet), invoice, etc. The product should be unused and in the original condition. You will be asked to print 2 documents to be provided to the logistics company representative who comes for the pickup.

Refunds Process In Decorify

** All refunds will be processed within 2-3 days of receiving the merchandise back at our warehouse.

** The refunds can be made in the form of an exchange order. An exchange order is the fastest way of refund. It means the refund value can be used to place another order of the same value as the calculated refund amount. The product will be shipped to you after the reverse pickup is completed and received in the warehouse.

** The exchange order can be of more value than the refund amount as well, however, the difference must be paid by the customer.

Cash refunds:

** Prepaid orders will be refunded back directly into your account and COD orders will be refunded via NEFT transfer ( Please provide your account details for the same).

** The refund can take 2-3 days to appear in your account. Cash on delivery refunds are processed by a third-party service, hence please allow 7-10 days for the amount to reflect in your statements.

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