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Hathi Brand Agarbatti Customer Care Number, Email Address : hathibrand.in

Organisation : Hathi Brand Agarbatti
Service Name : Customer Care Number, Email Address
Headquarters : Gujarat
Industry : Online Shopping
Service/ Product : Agarbatti, Dhoop Cup & Sticks, Perfume-Attar
Website : https://hathibrand.in/

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Hathibrand Customer Care Number, Email Address

Email : hathibrand001[AT]gmail.com
Support : 9638857089

Contact Us :

Related / Similar Customer Care : Zouk Customer Contact Number, Email Address

Return & Cancellation of Hathibrand

1.1. Eligibility: You may return products purchased from Hathibrand within 7 days from the date of purchase if you are not entirely satisfied. The item must be unused, in its original packaging, and in the same condition as received.

1.2. Process: To initiate a return, please contact our customer service team within the specified return period. Our team will guide you through the return process, including providing a return authorization and instructions for shipping the item back to us.

1.3. Refund: Upon receiving the returned item and verifying its condition, we will process a refund to your original payment method, excluding any shipping charges, within a reasonable timeframe.

1.4. Exceptions: Certain items, such as personalized or customized products, may not be eligible for return unless there is a defect or error on our part.

2. Cancellation Policy :
2.1. Cancellation of Orders: You may cancel an order before it has been processed for shipping. To cancel an order, please contact us immediately with your order details. Once the cancellation request is confirmed, we will refund the full purchase amount to your original payment method.

2.2. Cash on Delivery (COD) Orders: For Cash on Delivery orders, if you wish to cancel after the product has been dispatched, you may be responsible for covering the return shipping and pickup charges.

3. Condition of Returned Items :
3.1. Product Condition: Returned items must be unused, unworn, unwashed, and in their original packaging with all tags intact.

3.2. Inspection: We reserve the right to inspect the returned item to determine its eligibility for a refund. Refunds may be denied if the product does not meet the specified return criteria.

4. Return Shipping Costs :
4.1. Standard Returns: For returns due to dissatisfaction or change of mind, customers may be responsible for covering return shipping costs unless the return is due to an error on our part or a defective product.

4.2. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact us immediately. We will arrange for the return shipping and cover all associated costs.

Shipping & Delivery of Hathibrand

Hathibrand is committed to delivering exceptional quality incense sticks and cosmetics to your doorstep with utmost care and efficiency. Our Shipping and Details policy outlines essential information regarding our shipping process, delivery times, charges, and tracking options to ensure a seamless experience for our valued customers.

1. Shipping Process :
1.1. Order Processing: Upon successful placement of your order, our team begins processing it promptly. This includes verifying the order details, preparing the items for shipment, and arranging for dispatch.

1.2. Dispatch Notification: You will receive a notification via email or SMS once your order has been dispatched from our facility. This notification will include relevant tracking details to help you monitor the shipment’s progress.

2. Estimated Delivery Times :
2.1. Delivery Estimates: Our estimated delivery times may vary depending on your location and shipping method chosen during checkout. Please refer to the delivery estimates provided at the time of purchase for an approximate timeframe for your order’s arrival.

2.2. Factors Affecting Delivery: While we strive to meet estimated delivery times, external factors such as unforeseen circumstances, weather conditions, or logistical challenges may occasionally cause delays. We appreciate your understanding in such situations.

3. Shipping Charges :
3.1. Shipping Costs: Shipping charges are calculated based on various factors, including the shipping destination, weight, and dimensions of the package, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process.

3.2. Free Shipping Offers: At times, we may offer free shipping promotions for orders meeting specified criteria, such as a minimum purchase amount. Details regarding such offers will be communicated on our website or through promotional materials.

4. Tracking Options :
4.1. Tracking Information: For most shipments, we provide tracking information that allows you to monitor the progress of your order in real-time. You can track your package using the provided tracking number through our website or the designated courier’s tracking portal.

4.2. Tracking Updates: You will receive regular updates on the status of your shipment, including notifications for package pickup, transit milestones, and estimated delivery times.

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