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Shopsy Bangalore Customer Support Email, Contact Address

Organisation : Shopsy
Facility Name : Customer Support Email, Contact Address
Head Quarters : Bangalore
Industry : Online Shopping
Service/Product : Women, Men & Kids Cloths, Home & Kitchen, Beauty & Health, Electronics, Grocery
Website : https://www.shopsy.co.in/contact-us/

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Shopsy Customer Support Contact

We value your feedback and inquiries. Feel free to get in touch with our dedicated customer support team for any questions, concerns, or assistance with your order. You can reach us via email at : support[AT]shopsy.co.in

Contact us :
75/C, 1st Main Road,
3rd Phase, JP Nagar,
Bangalore, Karnataka,
India – 560078

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Mivi Customer Support Number, Email

Our team is committed to providing excellent service and aims to respond to all emails within 24 hours during business days.
Customer Support Hours: 10:00 AM to 06:00 PM (IST)

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Shopsy Shipping Policy

Processing Time:
Orders are processed within 1-3 business days after payment confirmation. Please note that weekends and holidays may impact processing times.

Shipping Methods:
We offer shipping within India using trusted local carriers. Shipping options and estimated delivery times are presented during the checkout process. Please be aware that delivery times are approximate and can be affected by factors beyond our control, such as weather conditions and local delivery services.

Estimated Delivery Time:
The estimated delivery time for standard shipping within India is 3 – 7 business days. This is the time it generally takes for your order to reach its destination after it has been shipped. Please note that this is an estimate and not a guaranteed delivery date.

Maximum Delivery Time:
In most cases, you can expect your order to be delivered within 7 – 15 business days. However, please note that in some rare instances or due to unforeseen circumstances, there might be a delay in delivery. If your order has not been delivered within 15 business days and you have not received any communication from us regarding the delay, please feel free to contact our customer support team for assistance.

Shipping Costs:
Shipping costs are calculated based on the destination, shipping method selected, and the weight and dimensions of the items in your order. You can view the shipping costs before finalizing your order during the checkout process.

Tracking Information:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Lost or Damaged Packages:
In the rare event that your package is lost or arrives damaged, please contact our customer support team within 2 days of receiving the order. We will work with you to resolve the issue and ensure your satisfaction.

Address Accuracy:
It is important to provide accurate shipping information during the checkout process. We are not responsible for delays or delivery failures resulting from incorrect or incomplete address details provided by the customer.

Order Modifications:
If you need to make changes to your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been processed for shipping.

Shopsy Cancellation

Once an order is placed on Shopsy.co.in, we start processing it immediately to ensure prompt delivery to our customers. Therefore, we are unable to accommodate cancellations for orders once they have been placed. It’s important to review your order carefully before confirming the purchase.

Shopsy Refund Policy

At Shopsy, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we offer a 5 days refund policy from the date of receipt.

Eligibility for Refund :
To be eligible for a refund, all items must be in their original condition, including packaging, tags, and any accessories that came with the product. We reserve the right to refuse any return that does not meet these requirements.

Shopsy Return Process

To initiate a return, please contact our customer support team at support[AT]shopsy.co.in within 2 days of receipt. We will provide you with a return shipping label and instructions on how to send the item back to us. Once we receive the returned item and verify that it meets the conditions of our refund policy, we will process your refund.

Refund Timeframe :
Please allow 7 – 10 days for us to process your return and issue your refund. Refunds will be issued in the original form of payment used for the purchase.
Exceptions to Refund Policy
The following items are not eligible for refund:
– Items that have been damaged or altered in any way
– Products marked as final sale

Contact Us :
If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us at support[AT]shopsy.co.in.

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