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Manthan Broadband Services Kolkata Helpline Number : manthanbroadband.com

Company : Manthan Broadband Services Pvt. Ltd
Head Quarters : Kolkata
Industry : Broadband
Service / Product : Broadband Services
Website : manthanbroadband.com

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Manthan Broadband Customer Care Number

Call Our Helpline Number : 40057500

Related : Internet & Broadband Services Ahmedabad Customer Support Number : www.customercare.gen.in/2427.html

Contact Address & Phone Number

Kolkata :
6 Ganesh Chandra Avenue,
3rd & 6th floor,
Kolkata.
PIN – 700013.
Contact Telephone No. : +91 33 40057577, 40057588.
Fax: +91 33 22370914

Murshidabad :
C/O. Sattyam Cable Network
Chuanpore, Beside N. H. 34.
Post. Berhampore.
Dist. Murshidabad.
PIN 742101
Contact Telephone No. : 03482-224500
Fax No. : 03482-224500 Ext. 27 (Telefax)

Malda :
Rajib Gandhi Municipalty Market Complex,
Mangalbari,
Old Malda.
Dist.Malda
PIN 732142
Contact Telephone No. : 262592/262593

Jalpaiguri :
Kohinoor Building,
Thana More,
Jalpaiguri.
Dist. Jalpaiguri
PIN 735101

Alipurduar :
Newtown,
Durgabari Road,
Alipurduar.
Dist. Jalpaiguri
PIN 736121

Raiganj :
Biswas Bhavan,
Dakshin Sudarshanpur,
Raiganj,
Dist. Uttar Dinajpur
PIN 733134

Services :
1. Cable Television
2. IPTV
3. Value Added Services

About Us

Manthan Broadband Services Pvt. Ltd. is a leading Multi System Operator (MSO) in Eastern India started operations in November 2002 with an aim to serve the entire state of West Bengal with the best quality Cable Television experience. Today Manthan is serving to more than 10, 00,000 households in the states of Bengal & Orissa which includes more than 2.5 Million viewers through more than 650 Cable Operator partners.

After serving a greater part of Kolkata, Manthan is now proliferated to the entire state of West Bengal with 3 State of the art Digital Headends and 12 Analog Headends covering more than 1500 KM Fibre Optic Network.

36 Comments
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  1. We am from greenfield city. Past 3 days, We are not getting any signals in TV. We tried to contact your team but no use. Please do needful.

  2. VC number is 2145742053. Picture quality is very poor. Green field city. Rectify it by tomorrow. For last 2 months, signal is poor. Customer care number is not responding. Service technicians are not responding and saying they have not received salary for last 8 months. Please set right by tomorrow else return back my security deposit.

  3. From almost 1 year, we did not see the maximum of Zee channels like ZEE STUDIO, ZEE CAFE, FLIX, &Pictures, ZING, ZEE ETC, WION, NEWS X…..So on. Please add these channels many as possible, we used GOSPEL STB.

    SMART ID/Card NUMBER -68570262
    Box Number -0x3E25B696

  4. All numbers are fake.

  5. Please do reply, When will we get the Star channels?

  6. The worst customer care ever talked with. They are uneducated, uncivilized, they don’t know how to communicate with a consumer. Such a foolish thing ever done by service provider, in today’s competitive market where we have ample scope to choose any operator. Also we are paying our rental on advance. What the fuck these guys are doing with money. Following ‘Nirav Modi’? It was a very experience with Manthan.

  7. Please add Anjaan TV in your package. You will get more customer if this channel is added. All cable operator is providing Anjaan TV. I will be a customer soon if this channel comes.

  8. Last 2 months I was able to see Zee network channel, and many more channels in Raiganj, Uttar Dinajpur.

    1. Call Our Helpline Number : 40057500

  9. Please provide better service. Please ask your customer service agents to be helpful.

  10. Please provide a better service. I tried to contact your customer care but no response.

  11. SET TOP BOX OUT OF MY PORTAL .PLEASE REGISTER THE STB IN MY PORTAL, UNITED CABLE, CODE-ND0336. VC NUMBER IS 2145731230.

  12. Since we put the man than digital till now we didn’t got the channel Gemini tv and whenever we ask the operator he says you will get it soon. And the tv network is very bad, every now and then it shows no signal and when we call the operator he says to call a number which was given by him and when we call in that number they says to call the Kolkata customer care. Since we put the dish we are not able to see the TV properly. Take some action or we will have to take a step about that.

  13. From last 10 to 12 days Star Network was not coming in our area but our cable operator had not taken any action but they were collected their dues on time. I was learning from reliable source that At Tridhara Area’s Cable operators were given Citi Cable Set box with replacement of Mathan One. But unfortunately we were suffering from it. My question is, will you refund our Package Amount of Star Network or take any Alternative Action for Customers?

  14. When will the Star Channels be back ?

  15. There is no cable network for 3 days. So please do something or sale your company.

  16. Past few days all channels of Star have been blocked. Also lot of Malayalam channels are blocked. Although we are making payments on time, why are we made to suffer for non payment from your side? Let me know how long will it take to restore all the blocked programme? We are trying to contact the local agent as well as your Manthan office, both have switched off their mobiles to avoid answering the customers. This is highly regrettable.

  17. Error code tune 300 from last 24 hours. I am from Asansol and uses gospel STB. There is no signal from last 24 hours and operator said problem is from Manthan. So why does it still in same condition. And I am glad to say I never face such poor services. Siti is 10 times better than Manthan. Manthan should start a consumer help and complain services. If manthan really cares about their customers then please upgrade your quality of service, and it will be better for me to switch to tata sky.

  18. Since the last few days we have been missing all channels of Star TV network. On asking “Planet-E” – the local cablewala, they have been assuring with consistent failures. Today we have seen the first page advertisement by Star TV and have seen their action due to your non-payment! Isn’t that surprise? You are collecting on or, before schedule but not paying the parent service provider. Please resolve by today under information to us. We are paying more and still suffering.

  19. What can I do if your service provider at Bijoy Garh/ Jadavpur did not do repair jobs and continue claim monthly charges by force?

  20. Ranjit Datta,Hill view park(N),Asansol

    I am a senior citizen reside at Asansol. We are completely dependent on TV from evening to spend our leisure hours. It is our bad luck that most of the days specially in the evening a disruption takes place for the carelessness of local operator who in turn blames the operator at Kolkata. Your advise is badly needed whether we should switch over to Tata sky to avoid our dishappiness.

  21. Suddenly tonight when the Manthan digital set top box started I faced a problem that there is an error with message “no valid sector found” and started to flash at my television. I tried hard to make it correct but I failed. Please tell me what could be the problem and how I can solve the problem.

  22. When your website opens, I will activate the set top boxes.

  23. In Manthan digital in advertisement channel we answered a question of a contest. In reply two calls get received. One call seemed to be fraud so we ignored it. After sometime another call came. They said that they will give us money and we will have to give them 3150 rupees.
    The two numbers were – 8678091167 , 9771967642 respectively.

  24. ERROR CODE: TUN 300
    NO SIGNAL From early morning
    Company of set-top box supplied by my operator is “GOSPEL”,that is not included in your list.
    DIGITAL BOX NO- OX3EOCD65F,
    V. CARD NO-68641549.
    Asked helpline for help due to sleeping mode of my operator.
    Nothing fruitful, you said me to contact my operator. You denied to give the other ph. no. of your main office of Jalpaiguri.
    I’m new in your family. Please don’t walk like a tortoise, it’s the time for digital India where better customer service is appreciable. After all not satisfied with your caller’s answer and your service.

  25. Record is not possible of my set off box that’s show time is not available. How to set time?

  26. Jitendra Kumar Singh

    I paid my outstanding time to time to my cable operator but I suffered time to time a text massage on our TV screen for outstanding “why” . I am living in Angul Odisha. I am using Manthan broadband cable set up box.

    1. Contact your cable operator.

  27. Every time when I on my TV all time on same channel Naptal Banga!! Why? & what can I do?

  28. My set top box vc no is 2145565749. I have not found any signal any star pakeg channel. Please open this channel.

  29. All the star network channels are stopped telecast. Why ?

  30. From last 3 hrs I don’t get service in my t.v. Please provide the channel. It is from Rishra Bangur Park.

  31. Navoneel Netcom Services Private Limited Corporate Identification Number (CIN) is U32301WB2004PTC098588. Registration Number is 098588 under your service? If not, then who is the MSO/LCO for the company? Please reply.

  32. You has stopped the telecast of Sangetet Bangla. This is a FTA channel. So I asked to you to telecast this channel again. Otherwise I will contact The Consumer Forum & Telecom Regulatory Authority of India.

  33. Me & my mother have two set top box in home. I watch T.V by DTH service from December, 2014. We request to return two set top boxes in local cable operator (Manthan Set Top Box), but cable operator did not return set top boxes from us. How can I return those set top boxes & what we will do?
    Please reply me as early as possible.

    1. It will be possible to start the phase 3 cable TV digitization in rural areas

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