Company : Grand Banyan Ventures Pvt. Ltd.
Head Quarters : Chennai
Industry : Online Shopping
Service/Product : Hearing Aids, Safety In Bathroom Things,Back Support,etc
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Website : www.oldisgoldstore.com
Old is Gold Store Customer Contact Number
Call Us : +91 44 244 66 44 & +91 96770 03424
Email: info AT oldisgoldstore.com
Related : TrackSafe Delhi Customer Care Phone Number & Address : www.customercare.gen.in/3770.html
No. 53, 1st Main Road,
Chennai – 600020
Landline No. : +91 44 244 66 244
Mobile No. : +91 9677003424
Timings : 9:30 AM – 7:00 PM.
Anna Nagar :
AH-247, 1st Street,
8th Main Rd,
Chennai – 600040
Landline No. : +91 44 42666684
Mobile No. : +91 96770 87612
Timings : 9:30 AM – 7:00 PM.
** Old Is Gold Store currently ships to most of India (barring some states in the North East, lakshadweep and Andaman and Nicobar Islands.
** To ship products to you, we use reputed courier companies or the speed post service offered by the Indian Postal Service.
** While courier companies provide door delivery, their coverage is usually not very extensive and they tend not to cover remote areas.
** On the other hand, the Indian Postal Service covers all areas, however remote, but restrict their door delivery to parcels that are less than 10 Kgs.
** In addition, the postal service will not try to deliver again, if you are not home the first time they come to deliver.
** Under such circumstances, they will leave a note and you will have to go to the nearest post office to collect your order.
** You can pay using your credit card, debit card or directly through net banking.
** We are also working on a Cash On Delivery option which we will be rolling out region-wise.
** All your transactions are secure and we do not store your credit card information on the site.
If you would like to pay by cheque or NEFT use the details below:
Allahabad Bank Account Details :
Current Account number: 50096402945
Account Name: Old is Gold Store
Branch: Chennai Adyar Chennai 600020.
Axis Bank Account Details :
Current A/c No: 913020051641510
Account Name: Old Is Gold Store
Branch: Chennai Adyar
** Our return policy varies from product to product.
** If you wish to return a product for any reason, please call and check with our customer service if this section does not provide enough clarity.
** We have a 10 day no questions asked exchange/return policy for many of our products. This applies for 10 days from date of delivery to your address
** Please note that all returns must be resaleable i.e. unused, with tags, in the state you received them and in the original packaging.
** If the product you receive has any problems, damages or defects at the time of delivery, we will issue a brand new replacement to you at no extra cost.
** Please bear in mind that the damaged/defective product will need to be returned to us.
** To exchange/return (within 10 days) please contact our Customer Care at customercareAT oldisgoldstore.com.
** If you encounter a problem after 10 days we will not be in a position to accept returns/exchanges.
** If there is a problem with the product please contact the manufacturer directly.
** Alternatively please contact our Customer Care and we will try to get you in touch with the manufacturer.
Please note that we do not allow exchanges/returns on the following :
** Used/non-resaleable merchandise.
** Incontinence products – includes diapers, under pads, etc. unless the entire pack remains unopened.
** Toilet aids, bed pans, etc.
How does the returns/exchange process work :
** Once you have informed our Customer Care of your desire to return/exchange, Customer Care will
** Verify if the product is returnable. If yes, they will guide you as to how to return the product.
** Issue a Old Is Gold Store voucher for the value of the product in case of exchange,
** Issue a refund in case of a return after deducting. The refund will be made to the original mode of payment in case of Card/Net Banking and a cheque refund in case of a Cash on Delivery transaction.
Old is Gold Store is a speciality Store offering an assortment of products & services exclusive to senior citizens. Dignity and independence are the key factors to living with advancing age and we endeavour to deliver both. We believe retirement & senior citizenship to be a carefree and enjoyable part of life.