Vinex Enterprises Meerut Customer Contact Number : vinexshop.com

Company : Vinex Enterprises Pvt. Ltd
Head Quarters : Meerut
Industry : Online Sports Shop
Service/Product : Fitness, Swimming, Running,Cricket , Badminton , Tennis , Football , Basketball , Table Tennis Accessories,etc

Website : www.vinexshop.com

Customer Contact Number :

** If you have any query, please feel free to call us on +91-121-2441111 or
** E-mail us at info AT vinexshop.com.
** Office Time : 10:00 AM to 5:00 PM (Mon to Sat).

Related : Adventure 18 Delhi Customer Contact Number : www.customercare.gen.in/4509.html

Contact Address :
M/S Vinex Enterprises Pvt. Ltd.
C – 35, Udyogpuram Industrial
Estate, Partapur,Delhi Road,
Meerut (Up) 250103 India.
Phone No. : +91-121-2441111 & +91-121-2440252
Fax No. : +91 121 2441000 & +91-121-2440291
E-Mail :Info AT Vinexshop.Com

Shipping Policies :
** 7 Working Days Delivery Guarantee!
** We offer a “7 Working Days Delivery” guarantee on most products orderd online at our site vinexshop.com .

** The products ordered will be at your doorstep within 7 business working days (Working days are Monday to Friday and timing is 10:00 AM to 5:00 PM – Order received after 5:00 PM is not counted in working day for that order), from the day payment is accepted and cleared.

** For orders which are placed using Credit Card / Debit Card / Net Banking payment options and are under verification, the guarantee is applicable post the payment has been verified.

Free Shipping :
** We offer FREE SHIPPING on all products across India subject to the serviceable city or location and the same will be specified on the Product Description Page.

** The address should be of proper city. If the address is of remote area or located at outskirts of city or town than there will be extra freight charges (Contact us and we will give you an accurate quote for what delivery will cost.

** To check the courier service availability in your respective city / town, please visit this link – Where We Can Reach? ) as applicable.
** All local taxes such as Octroi, State Entry Charges and etc is the responsibility of the customer.
** The courier will collect payment during the time of delivery where applicable.
** If your city does not levy octroi and other charges then you do not pay anything over what you have already paid.
** It is our Endeavour to ship all items in your Order together, however this may not always be possible due to product characteristics, or availability.
** Also there may be restrictions on accepting Orders for certain pin codes as cannot be shipped to those destinations.
** In such scenarios, order will not be accepted online and message will be displayed requesting to provide an alternate pin code.
** Currently, each order may be shipped only to a single shipping address.
** If you wish to ship products to different addresses, you need to place multiple orders.
** If any way bill/Road permit is required for the delivery then it will be arrange by the buyer (and It also affect the delivery time).

Return Policy :
** We are committed to ensuring your satisfaction with any product you have ordered from us.
** If you are not satisfied with any product, we will accept returns and that too is informed within 24 hours after receiving the ordered product.
** Please return the item within 7 working days and return charges paid by buyer.

Damaged or Defective:
** Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner.
** Please contact customer care if you open the packaging and discover that the item is damaged.
** Please return the item within 7 working days and return charges paid by buyer.
** Products damaged while being used do not qualify for a refund or replacement.
** In case we are unable to replace the damaged / defective product, we will refund your amount.
** Products that have been assembled and/or installed cannot be returned in this manner

Refunds :
** We will refund the money the way the payment was made. If the payment was by Credit Card or Net-Banking, we will refund the Credit Card or Net-Banking account.
** If the payment mode was Cheque or DD, we will send you a cheque (not a DD).
** Cheques will be sent only to the billing address of the customer.
** The refund process will be initiated once we have received the product(s).

** Typically refunds are processed in less than 10 working days but in case of payments by Cheque or DD, it may take a few extra days for the cheque to be delivered to your billing address, and for the funds to be credited to your account, once you deposit the cheque.

** Please note that we shall not be responsible for any delays in credit to the Cardholder’s credit card account as that is managed by the Cardholder’s issuing bank.