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• Respected sir.
  My policy no APS 361143L
  Which has been completed its maturity date 31Jan2021.I had sabmitted all that relevant documents in nearest civil post office Udhampur j&k.I have No loan against my policy.sir you are requested to kindly send NOC(about loan)to civil post office Udhampur j&k.post office allredy sent mail two times.and please send me mail.

  Thank you.
  Vojay singh poonia

• My policy APS-1413473-M is matured on 30th April 2019. I have submitted the request to PLI Office, Chd. Till date, I have not paid. Date of submission is 21.06.2019.

• My policy number is APS-663230L. I deposited my monthly premium up to March 2019 where as your office updated my policy up to February 2018 which is not understood. May I request you to up date my policy at the earliest so that I deposit my further premium. Details letter already forward to your office by registered post.

  • My policy number is APS-663230L. I deposited my monthly premium up to March 2019 where as your office updated my policy up to February 2018 which is not understood. May I request you to up date my policy at the earliest so that I deposit my further premium. Details letter already forward to your office by registered post.

• My policy number is APS 440652-L. I have lost my policy bond. Can I get duplicate one?

• Most humbly I request that I have my PLI account in post office with following details. Policy Number is APS-525389-A. My policy has got maturity value on 4th March 2019. I had deposited policy document main copy, Pass Book main copy with all complete filled entry, aadhar card, pan card, voter card, mobile details and mail id and NEFT form.

  I deposited above documents to New Delhi GPO, GOL Dak Khana, PLI Department Central Processing Centre on 23rd February 2019. Till date amount is not transferred into account. You are kind requested to do all needful and help me at the earliest. I shall be thankful to you and postal organization.

• My PLI Policy Number APS-678073-L is matured on 14th January 2019. The complete original policy and premium book has been sent through Head Post Office Nawabganj, Kanpur City. But amount of its maturity value not yet credited in my account. Please send the maturity value at the earliest.

• My policy number is 792891. Please update its status.

• My PLI policy number 377399L is completed on December 2018. Unfortunately, I have lost my original PLI bonds, so please issue the duplicate PLI bonds.

  • My PLI policy number is APS-1377339P, please issue the duplicate PLI bonds.

• My policy number AP 116365T is matured on 9th December 2018 and delayed and under value due to dues but I cleared all dues and produced the necessary documents but Head Officer Phimavaram is not giving proper reply. He behaves very rudely.

• My policy number is APS-1617938-L. I want my policy bond.

• My policy number is APS1288608L. Every month, amount of Rs.1325 is deducting. There is an updation in my payslip, upto November 2018. After that, there is no update. Please update it.

• My policy numbers are APS-471897-L and APS-801230-L. I transferred to Belgaum, Karnataka. Please transfer my pass book.

• My PLI policy number APS-640194L matured in the month of August 2018. All the documents have been deposited on 25th September 2018 and not received any reply from your side.

• I sent original policy paper but I have not received the amount till date. My policy number is APS1246836L.

• My PLI policy number 645157L has matured on 06th October 2018 and submitted the document on due time in APO but there is no response from your side. Please guide me, what can I do for the same.

• My policy number is APS AE 1036713L. Please send me the address of my home town post head office ( Navyug Market, Ghaziabad). I want to claim for survival benefit due on anticipated endowment assurance policy.

• My policy number is APS1111257L, matured on 25th July 2018, but not credited in my account till date. I request you to check my case file and send it to post office Bathinda, Punjab

• My policy APS NM 245200L has been completed in 30th June 2018. I deposited my bound form and other document at HO Dharamsala. After 4 month passed they said that we did not receive any mail from your side. Kindly check it again.

• I started my policy on 15th May 2009 but still no official documents (or) bond papers have been sent to me. Kindly give some instructions for getting my bond papers.

• My PLI number is APS-1173745-LS and I retired on 30th April 2017. Two times, I deposited in APS Bangalore and next due date is June to December 2018. I requested you please send my updated policy attached file.

• My Army Postal Life Insurance Number APS-952649-L is already matured and the Original Bond has also sent to Add DTE Gen APS (PLI Cell) Maturity Section, PIN-908716, C/56 APO vide 932 FPO No 932/PLI-Maturity/FPO dt 28 May 2018. But the Maturity amount is not credited in my account till date. My PLI documents at present at 1CBPO, Post Master General Western Command Chandigarh. Please Credit my PLI Amount immediately with interest.

• MY SELF NUMBER IS 15788116P NK(OPR) SERVING IN INDIAN ARMY, MY PLI POLICY NUMBER IS APS1087183-L AND DATE OF MATURITY IS 30TH APRIL 2018. I DEPOSITED MY ALL DOCUMENTS THROUGH APS DURING MARCH 2018 AND ALSO THE DOCUMENTS REACHED PLI, DELHI BRANCH. BUT NOT YET CREDITED THE MATURITY AMOUNT TILL DATE. PLEASE SAY THE UPDATES.

• My policy number is Aps465376L and maturity date is 8th July 2018. I have sent all documents to your office on 11th July 2018. Please take necessary action.

• I, JC-379622Y Sub Maj Mangipudi Shiva Rama Krishna Rao of 17 Mtn Div Sig Regt surrendered Three PLI policies vide 771 Fd Post Office letter No 771/PLI Com/FPO dt 22 May 18.

  POLICY numbers are
  (A) APS-447025L
  (B) APS-666453L
  (C) APS-1122322

  Despite, Three and half months of long waiting period I have to write this mail as the amounts have not yet been credited to my account. You are well aware that surrendering PLI policies at this stage matters urgent need of money. May I kindly request you to do the needful?

• I have taken PLI policy in the year of 2002 regarding this I have not received the original bond of my policy number APS349292-L. This regard many more times, I contacted the branch but the problem is still not solved. I request you to please arrange me original policy bond.

• I have surrendered my policy numbers APS-1247106-L and APS-1440133-L with all my documents and cancelled cheque and I have forwarded all my document through 1706 FPO. Till date, I haven't received any confirmation and money. So I request you to kindly take necessary action.

• I had surrendered my documents against my policy number APS-1069884L on 18th May 2018 which has neither been credited to my account nor any reply from your side. I request you to do needful. Kindly credit my policy amount at the earliest as I am facing hardship due to such long delay in reimbursement.

• I am JC 580622P Hony Captain Rajinder Singh. My policy number APS 947990-L was matured on 27th April 2018. I have sent all my documents through APS Patiala. I am facing this issues from last four month. They are not picking up the call and not responding to my mail. Please let me know the issue. We have sent the declaration mail also. I have not received any payment till now. Requesting you to take this matter seriously.

• My PLI number APS 867063M is matured, and I was draw loan from this PLI, 679 FPO Rajouri and Civil Post Office Head Branch Rajouri is not accepted my documents for want of original bond, 679 FPO, They told me to send documents of maturity claims to Additional general of APS Delhi. Can I send self through civil post (or) not? Please provide me suitable methods for claiming my matured PLI.

• My PLI policy number APS-NM-245132-L has already matured in 30/06/18 and I am also forward my claim documents for the same in the month of June but the claim is not credited in my account so for.

• My policy number APS-AE-350914-L completed on 18th February 2018. All documents have been despatched vide 945 Field Post Office Pin 900945 on 15th February 2018. Amount yet not credited. Please settle the long pending claim.

• Kindly update my APS PLI policy number APS 333137A which was not updated since 2017. Please update as early as possible so that civil post office will accept my premium . Due to migration we are facing so many problems. Please do needful.

• This is to inform you that I SQN LDR Raunaq Sahay, had brought two policies vide numbers APS-870820A and APS- 870821A dated 4th December 2008 and 5th December 2008 respectively. I wanted to surrender both the policy and as directed by postmaster of 642 Field Post Office Kalaikunda, on 31st May 2018. I had submitted the original copies of the policy along with bank details and willing certificate. The acknowledgment of the same is enclosed.

  Till date it has been 2 months, neither I have received any written confirmation from your office nor is the amount remitted in my account. I am undergoing a financial loss and the amount is needed. I have also lodge complaint on your portal vide numbers 10008513980, 10008513970 and 10008584964 but got no reply.

• Documents in r/o PLI Policy number APS-1320585 has already been forwarded vide 700 FPO RL Number RE9456291581N on 22nd May 2018 but, the amount has not been credited in my account. Please confirm.

• My policy number is APS-1305085-N, Navy Number 129389-T. I paid premium for the year 2017 in two installment by 901 FPO (900901), Jamshedpur, Sonari, Jharkhand. First in January for January-June 17, Receipt Number is A 106, dated 16th January 17 and 2nd in July 17 for July-December 17, Receipt Number-A 195, dated 17th July 17. After that APO service was closed in Sonari, Then by order of Jamshedpur Main Post office i.e Bistupur Post office PLI department staff, I deposit my next premium in civil court S.O (831001) post office on 19th January 2018 for period of January-June 18. But now I can not deposit my next premium that is onwards July 2018 in any post office due to reason that my previous premium was updated in my Policy up to May 17, which was shown in system by Bistupur PLI department staff.

  Kindly update my previous policy as soon as possible so that i can easily deposit my next premium easily and if possible intimate me.

• My policy number APS-NK-229419-L gets completed on 20th April 2018. All the documents along with premium book have been dispatched by February 2018. But the amount cheque is not received till date. So please send my maturity amount.

  Army Number : 15319140M
  Ex Unit : 18 Engr

• With due respect, my policy no is APS-452491L and monthly premium is 635 rupees, it has been matured on the 31st March 2017. The matter is that, I have no bond paper of this policy, please provide me the duplicate bond paper of this policy. I shall be very thankful to you for this act of kindness. My army number is 13771179P. Rank-Rifleman, Unit-6 JAK RIF.

• My policy number is APS-452491L. My policy has been matured on 31st March 2017 but, I have no bond of this policy. Please help me to provide the duplicate bond. I shall be very thankful to you for this.

• My policy number APS-1073975 have completed on 22nd March 2018. All documents are submitted on 03rd April 2018 but I have not received the amount cheque yet.

• My PLI policy number APS-940525L has matured on 16th March 2018, original bond form and supporting document has been forwarded on 20th March 2018. On 1st May 2018, the matured amount still not credited in my account and I complaint the matter through mail to [plidte1 AT gmail.com and pli.dte AT gmail.com]. They replied me as the memo has issued to bank on 24th April 2018 to credit the amount within 15 days, today is the 20th day from the date of issued memo, but still not credited please give the status.

• My PLI premium is Rs.830 per month but till date not received my PLI bond. I am serving in Indian Air Force and my enrollment number is 30th June 2010 and my trainee number is 8923812H.

• My policy number APS389470-L Surrendered on 15th January 2018 at 785 FPO. Till not received any amount. You are requested to send my maturity amount please.

• MY NAME IS CHANDRAN. MY PLI NUMBER IS APS-NM-355630-C. MY MATURITY DATE IS 09-12-2017. I HAVE ALREADY SUBMITTED MY DOCUMENT BUT TILL DATE, I HAVE GOT NO REPLY. PLEASE DO NEEDFUL.

• My policy number Aps296704L gets completed on 21st October 2017. Forward of application vide 718 pli-corr/Fpo dated 10th November 17 but amount is not credited in my account till date. So I request to please solve this as soon as possible.

  • GS - 172939F UDC ( Now Assistant) Om-prakash Meena of 531 SS and TC (GREF) PLI Number APS-897270-M dated 28.01-18 Rs.01 Lakh was sent dated on 03rd January 2018 through 811 FPO,C/O 56 APO and to be credited in my A/C number 306722 38797. But till it is not credited. I am facing financial trouble for taking neck treatment.

• My policy number APS 502987-L is matured on 25th November 2017 and all requisite documents are dispatched to pli Delhi on 23rd November 2017. But policy amount is not credited to my account.

• My PLI Policy number APS-828572L has been surrendered in October 2017 along with all requisite documents, but amount of the ibid policy has not been credited. Therefore, you are requested to please resolve my above problem and amount credited to my bank account at the earliest please.

• My policy number is APS-991135. The amount debit from my account is RS 957. But in my payslip amount received to you shows as Rs.935. Where is the remaining amount of Rs.22.

  • Information available from the Official Website :

    Can one revive a lapsed policy?
    If the premia are not paid for 6 months in case policy is in currency for 3 years (or) 12 months in case policy is more than 3 years old, then the policy becomes void. This needs revival to make it active. Revival shall not be allowed on more than two occasions during the entire term of the policy. Policy can be revived any time one year before maturity.

• My Policy number APS-418626L gets completed on 05th October 17. All documents have been dispatched by October 2017, but amount is not received till date. You are requested to credit my maturity amount.

  Army Number : 4577135H
  LNK Debasis Tiwari
  Mahar Regiment Centre, Saugor, MP-470001

• My policy number is APS 1437285 A. Due to some reason I have surrendered my policy on 23rd November 17. But still no no amount has been credited in my account. Please do helpful.

• My policy number is GJ-641121-R. I PAID PREMIUM FOR THE YEAR 2016-17. BUT RECEIPT IS DELIVERED FOR THE YEAR 2015-16 WHICH PREMIUM AMOUNT WAS ALREADY PAID. I MET WITH PLI STAFF AT POST OFFICE VALSAD WHERE PREMIUM PAID AND PRODUCED AN APPLICATION TO CORRECT. BUT TILL NOW IT IS NOT CORRECTED AND NOT ATTENDING THE CALL. I AM LIVING IN MUMBAI.

• My policy number is APS 1023189-L and gets completed on 12 October 2017. All documents along with original bond paper have been dispatched on 03rd November 2017. But amount have not credited in my account. I will request you for earliest action.

• My policy number is APS-AE-335487-L and gets completed on September 2017. All documents along with original bond paper have been dispatched on 14 October 2017. But amount have not credit in my account. I will request you for earliest action.

• My policy number is GJ-265463-CS SUB-P.L.I. Case file for surrender request through barrack-pore post office of the senior post master Barrackpore H.O. CPC(PLI cell) barrack-pore H.O. Kolkata-700120. Letter number H-1/PLI/BKP.HO./2017-18 Dated at Barrack-pore the 22/08/2017 for taking action. All documents along with premium book have been sent in barrackpore post office. But till date I did not got any information from your office. I need the money urgently. You are requested to send my surrender amount immediately.

• My PLI numner is APS-290535L matured on 29th August 2014. But Arrear premium including internet Rs.3913/- is not paid. I am sending three reminders but no any action.
  Speed post Number : RE902140813IN

• Since last 6 months I am trying to get my maturity amount. Till now I haven't received it. I visited Lucknow FPO many times but no response. Please help me.

• My policy number is APS-948123-L surrendered on February 2017 and last payment premium date is 11/16. Original policy bond was forwarded to your office on February 16 but amount did not yet credited in my account.
  Surrender Number : 3899

• My Policy is still not system oriented. Hence pass book is not yet issued in nearest post office.

• I want to know about my policy, policy number is APS-1478880-H, date of policy is 13/1/2014. Please help me.

• If I call customer care number there is no response.

• My policy number is 506964-p. Please provide the amount.

• I request you to transfer my 3 policies APS-435548-L,APS-910486-L & APS-1409815-L to 1093 FPO, C/O-21 FAD, C/O 56 APO vide PAO. Please do the needful.

• My policy number APS316638 has been matured but still I didn't receive my refund please help me.

  • You can contact Toll Free Number: 18001805232 for queries.

• I didn't get any amount even after the maturity of my PLI documents. Please help me.

  • you can visit the official website http://www.postallifeinsurance.gov.in

• Please intimate me DOM and maturity value of my policy number APS-739527-L.

• My APS policy number is 948960L I applied for loan. I want my bond paper please return.

• I opened a policy in PLI, my policy acceptance date is 07 DECEMBER 2006, but I did not receive my policy bond. My policy maturity date is 31 DECEMBER 2016. My PLI proposal number is 836208. Please help me.

• Please give me my PLI customer number.

• My policy is completed on 06th Mar 17. How can I process my documents?

• Who is the director of postal life insurance at present?

• My policy number is aps_503652_L. Please send my maturity amount to my account.

• I have submitted my original PLI bond paper with all documents by post two months ago which policy No is APS-278751-L and date of maturity is 10-DEC-2016.But amount has not been sent to my Bank A/C till. Please, tell me the reason.

• I have deposited only two month regarding my new PLI and I want to break it. May I?

• My policy no. is APS-886564L. I want to know its current status.

• My name is Phaniraj. My army no. is 15152507x. My PLI account no. is APS341139L. You did not show my policy details in my pay slip,so I request you to please show my policy details and also I loss my PLI bond and to request you to please send my new bond.

• My Army No. is 3189607w. My policy no. APS-532233 L gets completed on 08 May 2016. All documents along with premium book have been dispatched by December 2016 but amount cheque not received till date. You are requested to send my maturity amount.

• My Army No. is 5760345M. Please refer to policy no. APS 1577522L. I had opened policy bound during year 2015. But the policy bound has not been received. However monthly premium is deducting from my a/c every month. In view of all the above you are requested to send policy bound to me. So that I will continue the policy.

• I Sunil Kumar Dwivedi Rent.No. 061566844, Constable of Border security forces 25 Battalian. I have taken policy of RS. 100000/- duration of policy for 20 years from PLI in the year of 2006, monthly installment of RS. 397/-deducted with my monthly salary.
  But sir I have came to deputation in National Investigation Agency recent past. It is therefore, my monthly installment is not deducting in my salary.

  And one other problem is I had not received my policy documents from PLI so I have not know policy number. Therefore I am Unable to deposited my monthly installment. May please be issued necessary direction for search and informed to me my policy number for remaining as previously. At the earliest please. Kindly have a looked and do needful at your end.

• I am retired on 01 December 16. My policy number is APS 733271L. My policy transferred is my home station in Rewari,haryana but not deposited in my district area.

• I took a policy 4 years back for Rs 1200000/-. I deposited approximately Rs 240000/- . I require some money now. May I apply for loan against my policy? If yes then how much loan I can be granted?

• My policy number APS 1054857L gets completed on 17th Jan 2017. All documents along with premium bond blank cheque account number have been dispatched on 01st January 2017 but amount is not credited in my account. You are requested to send my maturity amount in my account.

• My service number is 932314-L posted in air force station Tambaram. My pli policy number is APS-956423A matured on June 2009. I am not getting my PLI bond. Please send my bond.

• To
  The Chief General Manager,
  Postal Life Insurance Directorate
  New Delhi-110021

  The Director, Postal Life Insurance,
  Chanakyapuri, 1st Floor, New Delhi-110021
  My policy number APS-868565-L matured on 29th October 2016 and all relative documents submitted. To Apo, but missing my one premium October 2016'debited my premium amount from my maturity amount, and credited my bank account.

• My policy number is APS/NM/184693L which was accepted on 20.01.97 and maturity value was due to be paid to me on 19.01.2017 after 20 years. But date of maturity mentioned in the policy documents is 19.07.2017. Please clarify reason as to why the same is not matured and paid to me on 19.01.2017.

• My policy number R APS-762955-L is due on 11th November 2016. Original policy Bond and cancellation cheque forward to your office on 31st October 2016 but amount is not yet credited in my account. But in your customer care all phone number is dead.

• My policy no APS 464957-N/103 is Matured on 12th August 2016. My document was submitted on fortwelium APO at 01st October 2016 but the amount does not get credited in my account till date. Customer care is also not picking up my calls. I am mentally stressed for economical problem in civil loan. Please take necessary action or adjust at the earliest.

• My Policy number APS-890165L gets completed on 31st October 2016. All documents along with premium book have been dispatched by December 2016 but amount is not received till date. You are requested to credit my maturity amount.

• MY policy No is AP-586356-CS. I am paying Premium amount Rs. 1005/- for the month of December,2016 through my debit card. I have not received Premium Payment Receipt (Customer Copy). I have Customer ID & Password. So please update my monthly Payment Receipts in Payment History.

• It's been 7 years that I have opened an insurance but till now I have not received my bond paper. When I tried to contact FPO and the 99APO I was assured that my bond paper would be forwarded to my parent unit but till now I haven't received it. False promises from many FPO officials have made me fed up. So I request you to please provide me a contact no so that I can contact you directly for my problems.
  AR/NO: 5018022W Rfn/Gd Stevenson Kharkongor Unit:14 Assam Rifles. C/O 99Apo

• I have got my loan sanction letter from PLI cell. But the post office (790 fpo) is refusing to pay me the money stating that fund is not available.

• My policy no is APS-1298311-L and my army no is 15190250f. I want to surrender my policy. I have sent required documents. What is the status of my policy?

• My policy is completed on 20th Dec 16. How can I process my documents?

• My Pli nos are aps1395807, APS 1395808 and APS 1395727. I have applied loan and send bond paper to director APS Pli c/o 56 apo on 05th June 16. But loan is not sanctioned why?

• My policy no is APS-1145952-L. For the policy year 2010 amount per month 1593 is debited from my salary slip up to 31/05/2012. Your letter date is 06th June 2012. Your ledger account stands posted up to 31st may 2011 having 12 NCsup to 31st may 2012. Please credit my policy. I am an army person retired on 01/06/2012.
  NO : 2791645M
  TK MADHAKARIPURA
  POST CHITRADURGA TALUK
  DISTRICT KARNATAKA
  PIN NO 577524

• Please help me to fill pli form death case.

• My Pli starts at 2003. I got retired on 2016 Oct 21st. How much money can I get?

  • My PLI Policy Number APS-466563-L is matured. Request for approval is forwarded by St.Thomas Mount, HPO Chennai on 10th September 2018 & lot of reminder issued by them but no reply from your end. Hence you are requested please forward maturity claim approval to solve my financial harassment.

• I retired from the service in 2014. I didn't transfer my PLI to my home. Now I wish to transfer. Where do I have to go?
  Please suggest me on this issue. I belong to AP.

• Please check my status.
  My policy no is APS-33p2059.

• Which documents are needed to provide for death claim of pli of serving person?

• My policy no is DL_43574_CC.
  Please check the status as is that up to date or not.

• My policy no is kt-492511-p PSE.
  I need details of my premium upto July 2011.
  Reg no : 090440581