Company : Urban Dazzle
Head Quarters : Delhi
Industry : Online Shopping
Service/Product : Drinkware, Dining, Cook n Preserve and Decor .
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Website : www.urbandazzle.com
Customer Care Number :
Email Us : hello AT urbandazzle.com
Call Us : +91 9555071844 (mon to sat, 10am to 8pm IST
Related : Homepunch Delhi Customer Care Phone Number : www.customercare.gen.in/3807.html
Contact Address :
5/35, 1st Floor, WEA, Karolbagh
New Delhi – 110005
Email: hello AT urbandazzle.com
Delivery and Shipping Policy :
** We currently ship only in India. If you are outside India and interested in buying something from our selection, please contact us and we will try to fulfil your order
** Shipping is free for all orders of Rs.1000 and more. For orders less than Rs.1000, a fixed shipping charge of Rs.100 will be applicable on checkout.
** This is primariily due to the volumetric dimension of items sold on urbandazzle.com.
** For cash-on-delivery orders of value more than Rs. 25000, you will be required to deposit an advanced partial payment of at least 20% of the order value in our bank account (delivery will happen only after the partial payment is made)
** For products that are in stock, we ship within 24-48 working hours from the time you place your order.
** We will normally deliver within 5-7 business days from the date of placing the order.
** We ship via several of the major mail carriers, including Aramex, DTDC, Blue Dart etc.
** Customers will not be able to opt for the carrier of their choice.
** Heavy items that are shipped by ground service may be delivered within 7-10 business days from the date of shipment.
** If there is an unforeseen delay in shipping your order, we will make every attempt to let you know in advance via the contact details mentioned in your order.
** When delayed shipments become ready to ship, we will email you unless you contact us and choose to cancel any portion of your order that has not been shipped.
Taking Delivery of your Order :
** Inspect your order – do not accept an order if box is physically damaged.
** Contact Customer Support and inform them of the damage immediately.
** For orders placed on cash-on-delivery (COD), there is NO OPEN Delivery.
** So, you CANNOT open the packing and inspect the item before you make payment to the courier.
** However, if there is any problem with the item after the delivery and payment,
** you can call us and we will take care of your problem as per our “Satisfied or Refunded” policy.
** Also, if the packing or box is damaged from outside, you can choose to not accept delivery and call our customer support.
Exceptions to Our Shipping and Delivery Policy :
The following exceptions will require extended shipment and/or delivery times :
** Products ordered for delivery on COD basis are shipped only upon verification of mobile number of the receipient, confirmation of the delivery address and availability of the recipient to receive of the goods.
** Products that are normally stocked but that are temporarily out of stock.
** Products that are not normally stocked and must therefore be special ordered.
** Items that transit through states requiring special entry permits or Octroi such as in West Bengal, Maharashtra, Kerala, Assam, Uttarakhand, Sikkim etc.
** Under such circumstances, you will be emailed or contacted by our customer care regarding the specifics of your situation.