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Orange Tours & Travels Hyderabad Customer Care Number : orangetours.in

Company : Orange Tours & Travels
Head Quarters : Hyderabad
Industry : Tours & Travels
Service / Product : Tours & Travels Services
Website : www.orangetours.in

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Customer Care Help Line Number

Helpline :
For Bookings, Suggestions, Complaints and Boarding point assistance :
Phone Number : 040-44454647
Email Address : custcare AT orangetravels.in

Related / Similar Service : SRM Transports Helpline Number

For e-Ticketing & e-Payment related issues :
Phone Number : 080 46333600
Email Address : support AT ticketsimply.com

Contact Us

Contact us anytime. We are always available for our customers
Head Office :
Orange Tours & Travels,
Plot No : 132,
Near Suchitra Bus Stop,
Jeedimetla Village
Telangana, Pin: 500055
Phone Numebr : 040-4445 46 47, 040-4445 46 47
Email Address : feedback AT orangetravels.in

Corporate Office :
14/4A, D Block,Bharani Residency
Minister Road, Begumpet
Pin – 500016

Branch Office Number

Adilabad : 9247032020
Amalapura : 9010579955
Bangalore : 080 60002020
Chennai : 044 60002020
Guntur : 9010574445
Hyderabad: 040 60002020
JBS : 040 64522020
kakinada : 9010574441
Mumbai : 022 2404105
Nellore : 9010575522
Nizamabad : 9247042020
Vijayawada : 9247023030
Vizag : 9247013030

Branch Address

If you want to  address of the particular branch, Click the branch name the address will be displayed below.

Mumbai :
Building No:111,
Worli, BDD chawll ,
Mumbai, Maharashtra,
Phone no: 9892998879

Mumbai 2 :
Building no.110,
shop no. 17,worli,
BDD chawll, Mumbai,
Phone No : 9172566616 , 9320156305

Nizamabad :
Orange Tours & Travels,
Shop no 5 & 6, Godown Road,
Near Railway Station,
Nizamabad, Telangana,
Pin – 503001
Phone No : 9348010666

Chennai :
Orange Tours & Travels,
Omni Bus Stand,
Chennai, Tamil Nadu,
Pin – 600107
Phone : 044 60002020, 9840722296 9840722298

Cochin :
kalyani travels,
Near chettungal tourist home,
aluva road angamaly ,
Ernakulam (dist) kerala, 583572,
Cochin, Kerala,
Pin – 682019
Phone : 9388566777, 8289957757

Eroode :
Erode, Erode,
Tamil Nadu,
Pin 123456
Phone : 9445175100, 1234567899

Pin- 000000
Phone : 9246566688

Nagercoil :
Pne shop Travels,
opp Omini bus stand ,
Vadasery ,
Nagercoil, 629001,
Tamil Nadu,
Pin – 123456
Phone : 9500999929

Frequently Asked Questions

Cancellation FAQ :
Can I cancel my ticket online?
Yes, The Tickets booked online can be cancelled only online

Cancellation Charges :
** Less than 6 hours from the station departure time – 100 %
** Between 6 Hrs to 24 Hrs from the station departure time – 30 %
** Between 1 to 30 days before station departure time – 15 %

How can I cancel my bus ticket online?
You need to click on Modify Ticket Link provided on home page , ok the terms and conditions and click on the link continue then you need to enter your ticket number and e-mail id or phone number that was provided at the time of booking and click on cancel ticket.

Cancel or Modify Ticket

If you need to Cancel the ticket click on Modify Ticket Link provided on home page. Please follow the below steps
Step 1 : Enter Ticket Number
Step 2 : Enter Email/Phone Number
Step 3 : Select Travel Date
Step 4 : Click Submit button to canceled the ticket

Refund FAQ :
I missed the bus. Do I get a refund?
Orange Tours & Travels provides a 100% refund if the bus is missed due to Orange Tours & Travels However, if the bus is missed due to any other reason not directly related to Orange Tours & Travels no refund is provided

Refund Status

If you want to check refund status follow the below steps
Step 1 : Enter Ticket Number
Step 2 : Enter Email/Phone Number
Step 3 : Click Refund Status Button to get your status

Add a Comment
  1. I had booked a ticket with the help of Travel desk of Orange tours and travels on 16th May 2019 from Hyderabad to Vijayawada at 11.50PM. PNR is 93737378.

    Where the pickup point was at Dilsukhnagar Rajadhani location. But the bus did not come where I stood at the location from 11.25PM to 2.00 AM.

    I had reached the customer care 040 33559999 and they gave me the driver number where 9177522412. I contacted him, he told I will come at 12.42 AM, later at 1.11 am he told please connect customer care and check alternative and when I contacted they told they will refund the amount as they is no alternative buses for me. It is horrible and terrific pathetic experience of Orange tours and travels.

    How you people can be so irresponsible and later tell us to arrange on our own.

  2. Worst Travels.

  3. I have booked a ticket from Hyderabad to Revendrapudu on date 6th September 2018, Ticket number is A3A4GGHJ OTT129, I have faced a problem with bus on that date at Choutuppal. Will you give me a coupon number? Once again, I have to go to Revendrapdu.

  4. I traveled from Hyderabad to Bapatla with a luggage of 4 cartoons, 2 poly bags and 2 clothing bags. I was charged for all the luggage where as each ticket was authorised for 15 kgs luggage. We 2 members traveled are authorised for 30kgs luggage. Our total luggage was weighed and charged for 100kgs where as actual weightage is 70kgs only. We are extra charged with these travels. Please refund our extra charged amount. PNR ticket Number is 8972833-TS180715231930LXPG and TS180715232707RJAE/8972885/OTT. The bus drivers and other boy also behaved rudely and demanded to get down from the bus and come in the next bus. They have not intimated how much amount will be charged at Kothpet boarding point. They told that luggage will be weighed in Vanasthalipuram then only they will tell us about the charges. If they intimated at Kothpet only we will stop our journey and will come with another travels. Wastely we have paid Rs.1,200/- for the luggage where as 3 more tickets will be booked by us. Very poor show.

  5. I booked my ticket for Vijayawada for the date 26th June 2017. I waited in the bus stop for more than an hour but the bus was not come. Please refund my amount.

  6. The helplines are not working. I want to know Mumbai to Hyderabad route can you please make a call and help me?

  7. I booked ticket from Chennai to Visakhapatnam. My pickup point is koyambed in Chennai but I reached pickup point 3mts late

  8. I booked ticket from Hyd to Tirupati for today. My pick up point is at Paradise. I am waiting from last 30 min. No body is calling. Bus is going to start at 9:15 pm. I called 60002020 but there is no response.

  9. I have booked a ticket from Hyderabad to Pune on 15.11.16. Date of journey is 19.11.16 bus no.ott-133. Please send me ticket by mail.

  10. We have come from Tirpathy to Hyd by bus no AR 02 3482. We faced problems with driver,they spoke in very in decent manner. TV was not working. We have to get down at Suchita but they forcefully dropped at Kukatpally junction. We were traveling with small kids,faced problems.

  11. I am a driver worked in Saudi and UAE for past 7 years as driver for Volvo as well as multi axle. If I get appointed an a appointment in this company it would be of great help hoping a good response from it end.

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