Company : Odisha Discoms
Head Quarters : Bhubaneswar
Industry : Government
Service/Product : Bill Online
Website : http://odishadiscoms.com/contact.html
|You can now ask your questions about this Customer Care Contact detail. Please go to the bottom of this page.|
Odisha Discoms Toll Free Number
Related : UHBVNL Toll Free Helpline Number : www.customercare.gen.in/9871.html
Central Service Office :
Plot – N-1/22, Nayapalli, Bhubaneswar,
Orissa – 751015
Fax No: + 91674-2558343
Corporate Office WESCO :
District Sambalpur ,
Orissa, Pin : 768017.
Tel :- 0663-2430892/ 2430895 ,
Toll free Number – 1800-3456-798
Email : wesco AT wescoorissa.com
Corporate Office NESCO :
Pin : 756019,Tel :- 06782-269864,
Fax : 06782-263259
Toll free Number – 1800-3456-718
E-mail : nesco AT nescoorissa.com
Corporate Office SOUTHCO :
Courtpeta, Berhampur Ganjam,
Orissa, Pin –: 760 004
Toll free Number – 1800-3456-797
Email : southco AT southcoorissa.com
Orissa is the first State in the Country to have undertaken reform and restructuring in power sector to make power supply more efficient and to be able to meet the investment needs of the sector. The State Electricity Board which was a monolithic organisation, looking after generation, transmission and distribution of power was unbundled.
The Grid Corporation of Orissa Limited (GRIDCO) was entrusted with the responsibility of Transmission and Distribution Systems, where as Orissa Hydro Power Corporation owned and operated all hydro power generation stations in the State from 1st April’1996. The Orissa Electricity Reforms Act 1995 came into force with effect from 1st April’1996.
An independent transparent regulatory regime, Orissa Electricity Regulatory. Commission(OERC) was established in April’1996 in order to look after the regulation measures and also to promote accountability in the sector and to encourage private sector investment.
How to lodge the Complaint
1. New online complaint registration link.
After clicking on online complaint registration another page appears. Here in the top left corner under the Consumer grievances menu five complaint Types are visible.
1. Meter Related
2. Connection Related
3. Supply Related
4. Bill Related
5. Vigilance Related
Among these five types of complaints user have to select any one according to his grievance. Now the following steps will have to be completed by the user for registering the complaint.
1. Select a sub complaint from given drop down list.
2. Select company name from the given drop down.
3. Enter the New Account No.
4. Enter Mobile no
5. Enter phone no.
6. Write the description of the complaint.
Note: – Filling up the phone no or mobile no is mandatory.
After completing the above steps click on Register my complaint. Here you will have the new screen showing the details of your inputs and message of successful complaint registration.
After registration user can take the print out for details of logged complaint for further reference the print out contains the system generated complaint no which can be used further for viewing the status of action taken against the complaint.